Admissions Coordinator

1 week ago


Le Crotoy, Hauts-de-France, United States Jefferson Center for Mental Health Full time
Job Summary

We are seeking a highly skilled and compassionate Admissions Specialist to join our team at the Jefferson Center for Mental Health. As a key member of our Crisis Stabilization Unit, you will play a critical role in ensuring the smooth and efficient admission process for children and youth in crisis.

Key Responsibilities
  • Coordinate timely admission decisions and admissions for the Crisis Stabilization Unit, promoting safe and appropriate admissions while maximizing capacity.
  • Make informed admissions decisions and communicate them to referral sources within 30 minutes or less, except for cases with unusual complexity.
  • Greet clients and visitors, obtain necessary information, process payments, and facilitate consent signing.
  • Provide exceptional customer service, responding to multi-line phones, and directing callers to the appropriate party or handling their needs directly.
  • Serve as an admissions liaison between stakeholders, facilitating efficient and professional communication and problem-solving activities.
  • Acquire pre-authorization, collect insurance information, and verify Medicaid eligibility.
  • Enter client information into electronic medical records, provide accurate billing information, and schedule transport as needed.
  • Assemble client charts, distribute intake information, and complete census reports for each shift.
  • Provide ongoing feedback and information on admissions status to clinical team members, coordinating intake and admission efforts.
  • Maintain strong customer service, supporting children and youth in crisis, and identifying areas for improvement in the admission process.
  • Successfully complete required training and attend key internal meetings as assigned.
  • Follow and enforce Jefferson Center's policies and procedures, including confidentiality, sexual harassment, and physical abuse reporting.
Requirements
  • Bachelor's degree or Medical Assistant certification preferred.
  • Experience in a medical setting, with understanding of medical terminology, insurance verification, and billing.
  • Excellent communication and computer skills, with ability to multi-task and provide exceptional customer service.
Benefits
  • Competitive salary: $52,000 annually ($25.00/hr).
  • Additional salary information: prorated for less than 40 hours/week.
  • NVCSU Bonus: $2,500 total, paid in installments over 12 months.


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