Freight Claims Specialist
1 week ago
We are seeking a highly detail-oriented and customer-focused OS&D Clerk to join our team at Old Dominion Freight Line, Inc. As an OS&D Clerk, you will play a critical role in ensuring the accuracy and integrity of our freight claims process.
Responsibilities:- Inspect shipments to validate claims and work with claimants to assess responsibility
- Determine the root cause of damage/shortage and develop resolutions
- Provide exceptional customer service to internal and external customers
- Properly handle different types of freight, including Hazmat materials
- Prepare paperwork to process OS&D freight, including repackaging as needed
- Maintain accurate records for reporting OS&D freight on a daily and weekly basis
- Assist with answering telephones and providing superior customer service
- High School Diploma or equivalent preferred
- 1 year of office and/or operations experience, preferably in the transportation industry
- Proficient with Microsoft Office
- Experience with AS400 and SAP preferred
- Experience handling Hazmat materials preferred
- Excellent verbal and written communication skills
- Detail-oriented with the ability to multitask
- Great Health Benefits, including a Zero premium medical plan for employee-only coverage
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
Old Dominion Freight Line, Inc. is an equal opportunity employer. We welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.
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Lithia Springs, Georgia, United States Old Dominion Freight Full time{"title": "Freight Claims Specialist", "content": "At Old Dominion Freight Line, we're seeking a skilled Freight Claims Specialist to join our team. As a key member of our operations team, you'll play a critical role in ensuring the integrity of our shipments and resolving claims in a timely and professional manner.Responsibilities:\u2022 Locate and inspect...
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