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Subrogation Specialist

2 months ago


Colorado Springs, Colorado, United States USAA Full time
About the Opportunity

As a dedicated Subrogation Specialist at USAA, you will play a critical role in facilitating the financial security of millions of U.S. military members and their families. Your expertise in claims recovery and arbitration will enable you to provide specialized Auto claims service, recovering payments made to USAA members by legally pursuing third parties responsible for insurance losses.

Key Responsibilities
  • Conduct claims investigations for moderate to high complexity cases in arbitration, analyzing facts surrounding a loss to reach a recovery conclusion.
  • Apply advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence, and damages, and arbitration program rules.
  • Generate contentions that accurately illustrate the facts of loss to effectuate maximum indemnity recovery or defense based on detailed analysis of claim and applicable program rules in Automobile, Medical Pay, or Personal Injury Protection (PIP) claims.
  • Reimburses policyholder's deductible after recovery is made.
  • Serves as an arbitrator who reviews contentions and evidence submitted by multiple carriers and renders decisions that appropriately cite program rules, statutory language, and other considerations to articulate the rationale for the decision reached.
Requirements
  • High School Diploma or General Equivalency Diploma required.
  • At least 2 years of claims adjusting experience.
  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
  • Ability to pass required exams to serve as a panelist in arbitrations for Automobile, Medical Pay, or Personal Injury Protection (PIP) claims within 90 days (which requires 3 years claims adjusting experience).
  • Advanced knowledge of common law, contract, and negligence laws.
  • Ability to expertly resolve issues and negotiate fair settlements.
What We Offer
  • Competitive compensation package, including a salary range of $61,110 - $116,800.
  • Best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.
  • Opportunities for career growth and professional development.