Client Relationship Consultant, US
2 weeks ago
Reporting to: VP of Client Success and Partnerships
Location: New York City, NY (hybrid)
Key Responsibilities:
- Stakeholder Engagement: Serve as the primary point of contact between clients and internal departments, ensuring clear communication and managing expectations.
- Project Oversight: Manage project schedules and deliverables, guaranteeing timely execution.
- Team Collaboration: Partner with internal teams to fulfill client requirements effectively.
- Client Assistance: Offer continuous training and support to clients to enhance their experience.
- Feedback Collection: Solicit client input for product enhancements and service improvements.
- Relationship Development: Cultivate and maintain robust relationships with clients.
- Performance Tracking: Monitor and report on client engagement and progress.
Qualifications:
- 3-5 years of experience in sustainability consulting or advisory roles.
- Proficient project management capabilities.
- Exceptional communication and interpersonal skills.
- Analytical problem-solving abilities.
- Capacity to work both independently and as part of a team.
- Must reside within a one-hour commute of NYC.
Benefits Offered:
- Competitive salary package.
- Generous vacation policy, comprehensive medical, dental, and vision insurance, paid leave, and 401k plan.
- Opportunities for professional growth and development.
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