Front Office Support Associate

3 days ago


Chicago, Illinois, United States World Relief Full time
Job Summary

World Relief is seeking a highly skilled and compassionate Front Office Administrative Associate to join our team. As the first point of contact for clients, this role requires excellent communication skills, cultural competence, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to inquiries and directing them to the appropriate staff member.
  • Facilitate the intake process for new and existing clients, ensuring accurate and timely documentation.
  • Collaborate with the Immigrant Legal Services Administrative Assistant to ensure seamless communication and support.
  • Manage the office calendar, coordinate mail correspondence, and maintain a high level of organization.
  • Train and supervise volunteers or interns to assist with front office duties.
  • Provide language translation services as needed, utilizing fluency in both spoken and written English and Spanish.
  • Participate in Operations Team departmental meetings and contribute to the development of effective solutions.
  • Document client interactions and maintain accurate records.
  • Participate in staff trainings and activities to enhance knowledge and skills.
Requirements
  • Mature and personal Christian faith, committed to the mission, vision, and values of World Relief.
  • Excellent communication and problem-solving skills, with the ability to work in a dynamic environment.
  • Strong attention to detail, organizational skills, and ability to multitask.
  • Fluency in both spoken and written English and Spanish, with the ability to translate documents.
  • Prior experience working with immigrants or in a similar role, with a strong understanding of cultural nuances.
  • Proficiency in Microsoft Office, Outlook, Word, and Excel.
Benefits

World Relief offers a competitive benefits package, including medical, dental, and vision coverage, paid holidays, sick and vacation time, and parental leave. Additionally, employees are eligible for 401(k) and Roth retirement plans, with a company match.



  • Chicago, Illinois, United States Four Seasons Hotels Limited Full time

    About Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals committed to personal growth, excellence, and mutual respect. Our staff worldwide crafts extraordinary experiences for our guests, residents, and partners through a steadfast commitment to luxury and heartfelt service. We understand that the...


  • Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time

    Guest Services CoordinatorBecome part of a prestigious Five-Star Five-Diamond establishment located in a prime urban area.Advance your career within a dynamic and diverse multi-facility environment.Enjoy a comprehensive health benefits package along with a 401(k) plan featuring company contributions.Core ResponsibilitiesOversee the seamless operation of...

  • Front Desk Associate

    9 hours ago


    Chicago, Illinois, United States free-classifieds-usa Full time

    About the Role:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at free-classifieds-usa. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and ensuring a seamless check-in and check-out experience.Key Responsibilities:Manage front desk operations,...


  • Chicago, Illinois, United States IHG Full time

    Position: Front Desk AgentCompany: InterContinental HotelsLocation: United States, Illinois, ChicagoHotel: InterContinental - Chicago Magnificent MileJob Overview:As a Front Desk Agent, you will play a vital role in delivering exceptional service to our guests. Reporting to the Assistant Front Office Manager, you will be responsible for managing the check-in...


  • Chicago, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryAs a seasoned Director of Front Office, you will be responsible for overseeing and administering all Front Desk operations in a hotel's ongoing effort to deliver exceptional guest service and financial success. You will provide assistance with financial reporting as needed and offer directional support and guidance to the property's Guest Loyalty...


  • Chicago, Illinois, United States Marcus Hotels Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Marcus Hotels. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.**Key Responsibilities:**Greet and register guests, providing prompt and courteous...


  • Chicago, Illinois, United States Qonten Full time

    Job SummaryThe Front Desk Administrative Assistant will provide administrative support to the office team, ensuring a smooth and efficient work environment. This role requires excellent communication and organizational skills, with a focus on providing exceptional customer service.Key ResponsibilitiesOperate a multiline telephone system to answer incoming...


  • Chicago, Illinois, United States Front Full time

    Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We've reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get...


  • Chicago, Illinois, United States COREcruitment Full time

    Job Summary:COREcruitment is seeking a highly skilled and experienced Front Office Director to lead our guest services team. As a key member of our hotel operations team, you will be responsible for driving operational excellence and ensuring seamless check-in and check-out processes.Key Responsibilities:Oversee daily front desk operations, including...


  • Chicago, Illinois, United States The Marcus Corporation Full time

    Job Summary:The Marcus Corporation is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office operations, you will be responsible for overseeing the daily functions of the front desk, supervising staff, and ensuring exceptional guest satisfaction.Key Responsibilities:Front Desk Operations:...


  • Chicago, Illinois, United States Horizon Hospitality Full time

    We are seeking a seasoned and accomplished Director of Front Office to join our team at Horizon Hospitality. This is an exceptional opportunity to lead a high-performing Front Office team at a prestigious full-service hotel in a vibrant urban setting.**Key Responsibilities:**Provide exceptional guest service, responding to all guest requests, problems,...


  • Chicago, Illinois, United States AccorHotels Full time

    Company OverviewThe renowned Queen Elizabeth II (QE2) stands as a historic treasure and the sole floating hotel in Dubai. This unique establishment boasts 447 distinctive accommodations, serving as a premier entertainment venue steeped in history, where the past is celebrated amidst contemporary luxury.The guest experience reflects a rich British heritage,...


  • Chicago, Illinois, United States Athletico Physical Therapy Full time

    Job SummaryAthletico Physical Therapy is seeking a highly skilled and compassionate Front Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our patients and physical therapy staff.Key ResponsibilitiesProvide Professional Service: Offer friendly,...

  • Front Desk Associate

    2 weeks ago


    Chicago, Illinois, United States Covenant Living Communities Full time

    Job SummaryCovenant Living Communities is seeking a highly organized and detail-oriented Front Desk Associate to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to residents, staff, and visitors, while maintaining a professional and welcoming atmosphere.Key...


  • Chicago, Illinois, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Remington. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences and driving business growth.Key ResponsibilitiesGuest ServicesAnticipate and respond to guest needs, maintaining a high level of customer...


  • Chicago, Illinois, United States Front Full time

    About the RoleWe are seeking an experienced and dynamic Senior Commercial Counsel to join our legal team at Front. As a key member of our team, you will play a critical role in leading and managing complex commercial transactions, including B2B SaaS agreements with our customers and vendors, direct and channel partnerships, and strategic transactions.Key...


  • Chicago, Illinois, United States Athletico Physical Therapy Full time

    Job SummaryWe are seeking a highly skilled and compassionate Front Office Coordinator to join our team at Athletico Physical Therapy. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our patients and physical therapy staff.Key ResponsibilitiesProvide Professional Service: Offer friendly,...

  • Front Office Manager

    2 hours ago


    Chicago, Illinois, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Remington. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesGuest RelationsAnticipate and respond to guest needs, maintaining a positive...


  • Chicago, Illinois, United States Talbott Hotel Chicago Full time

    Job Summary:The Director of Front Office at Talbott Hotel Chicago is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and driving financial profitability. This leadership role requires a strong understanding of hotel operations, excellent communication skills, and the ability to motivate and direct a team...


  • Chicago, Illinois, United States United Service Companies Full time

    GENERAL OVERVIEW Oversee the daily functions of the Guest Services team, ensuring a secure environment and high-quality services to achieve optimal guest satisfaction and financial performance. Guarantee that guests receive exceptional service upon their arrival at the hotel Front Desk, efficiently manage their check-in process, and provide any necessary...