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Front Desk Associate

2 months ago

Chicago, Illinois, United States free-classifieds-usa Full time

About the Role:

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at free-classifieds-usa. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and ensuring a seamless check-in and check-out experience.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and room assignments
  • Provide accurate and timely information to guests regarding hotel services and amenities
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Process payments and handle cash handling duties
  • Maintain a clean and organized front desk area

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash

What We Offer:

As a Front Desk Associate at free-classifieds-usa, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer competitive pay and benefits, as well as a fun and inclusive team culture.