Customer Support Professional
5 days ago
Job Title: Insurance Services Specialist
We are looking for a skilled Customer Service Associate to join our team at Nesco Resource. As an Insurance Services Specialist, you will be responsible for delivering exceptional customer service to our clients.
Key Responsibilities:
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Collaborate with internal partners, clients, and insurance carriers to ensure seamless communication.
- Utilize COBRA knowledge to resolve complex issues and provide accurate information to customers.
- Meet individual performance metrics and contribute to team success.
- Maintain accurate documentation related to COBRA services.
- Foster positive relationships with clients, participants, carriers, and internal partners.
Requirements:
- A minimum of one year of experience in the insurance industry, with a focus on customer service and billing.
- Strong knowledge of COBRA regulations and procedures.
Compensation:The salary for this position is $18 per hour. The contract position requires a 3+ month commitment.
About Nesco Resource:
Nesco Resource is an equal opportunity employer and provides a welcoming work environment for all employees and applicants.
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