Sales and Support Professional

2 weeks ago


Rochester, New York, United States Genuine Parts Company Full time
About the Role: We are seeking an experienced Sr Customer Service Representative to join our team at Genuine Parts Company. In this role, you will provide exceptional customer service, process orders efficiently, and contribute to the growth and success of our organization. If you have a passion for delivering outstanding service and building strong relationships, we encourage you to apply.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Process orders accurately and efficiently, using various communication channels.
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.
  • Analyze customer feedback and make recommendations for process improvements.
  • Maintain accurate records and reports to track customer interactions and order status.


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