Sales and Customer Support Associate

1 day ago


Rochester, New York, United States Hertz Full time
About the Job:

Hertz is seeking a Sales and Customer Support Associate to join our team. This part-time position involves providing excellent customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide information about our services to customers.
  • Resolve customer issues and maintain a high level of customer satisfaction.
  • Work with customers to address their needs and concerns.

About Us:

Hertz operates over 9,700 locations worldwide, offering car rentals under the Hertz, Dollar Car Rental, and Thrifty Car Rental brands. We value diversity, inclusion, and empowerment, and take affirmative steps to promote employment opportunities.

Requirements:

  • Valid driver's license.
  • High school diploma or equivalent.
  • Two years of experience in customer-facing roles.
  • Possess all auditory, speaking, and communicating capabilities necessary to complete the responsibilities.

Preferred Qualifications:

  • Experience in dealing directly with customers.
  • Four years of customer service experience with two years of sales experience.

Estimated Salary:

$17.25 hourly wage, based on industry standards and market conditions.


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