Customer Experience Professional

3 days ago


Rochester, New York, United States EVANS BANK Full time
Join Our Team as a Customer Experience Professional

Evans Bank is seeking a results-driven Customer Experience Professional to enhance our Financial Center's operations. In this role, you will focus on delivering exceptional customer experiences and fostering a positive team environment.

Key Responsibilities:

  • Address customer inquiries and resolve issues promptly and professionally.
  • Develop in-depth knowledge of Evans Bank products and services to offer tailored solutions.
  • Process transactions efficiently, ensuring accuracy and attention to detail.

About Evans Bank:

Evans Bank is a community bank committed to making a lasting impact through our people and products. We prioritize building strong relationships with our customers and the communities we serve.

Compensation and Benefits:

The estimated hourly rate for this position is between $16.50 and $17.55. Additionally, you will be eligible for competitive benefits and paid volunteer time.



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