Compliance Operations Coordinator

2 weeks ago

Phoenix, Arizona, United States Aveanna Full time

Position Title: Operations Specialist - Compliance

Overview:

The Operations Specialist plays a crucial role in delivering exceptional service to both internal and external stakeholders, specifically in the realm of clinical operational support for branch locations.

Compensation: $21.00 per hour, with additional monthly incentive opportunities.

Benefits Include:

  • Health, Dental, and Vision Insurance
  • 401(k) Savings Plan with Employer Matching
  • Employee Stock Purchase Plan
  • Company-Paid Life Insurance
  • Paid Holidays, Vacation Days, and Sick Days
  • Opportunities for professional growth and advancement

Key Responsibilities:

Personnel Management:

  • Support caregiver onboarding processes and assist with recruitment as needed.
  • Ensure caregiver personnel files are secure, accurate, and complete.
  • Verify and maintain caregiver credentials, including licenses and certifications.
  • Generate and present monthly evaluation and skills reports to management.
  • Coordinate with Corporate Risk Management on worker compensation claims and return-to-work activities.
  • Serve as the primary contact for caregiver inquiries regarding company benefits and policies.

Caregiver Coordination:

  • Establish and manage orientation schedules for caregiver staff.
  • Maintain an up-to-date contact list of active caregivers.
  • Review and confirm weekly schedules according to operational guidelines.
  • Distribute monthly schedules to patients as per branch protocols.

Office Support:

  • Handle documentation scanning and filing.
  • Assist with incoming calls and ensure accurate message delivery.
  • Manage mail distribution to appropriate staff members.
  • Process invoices in accordance with branch procedures.
  • Order office supplies and assist with special projects as required.

Payroll Management:

  • Input weekly timesheets for caregiver visits to facilitate billing.
  • Audit payroll reports and make necessary adjustments promptly.
  • Ensure timely processing and closure of payroll each week.
  • Prepare and maintain payroll documentation.
  • Communicate discrepancies in weekly profit reports to management.

Qualifications:

  • High school diploma or GED required.
  • Proficient typing and Microsoft Office skills.
  • Experience in payroll or human resources is preferred.
  • Two years of general office experience is advantageous.

Skills and Abilities:

  • Maintain confidentiality and professional boundaries at all times.
  • Demonstrate effective problem-solving and conflict resolution skills.
  • Exhibit strong organizational and communication abilities.
  • Ability to manage time effectively and pay attention to detail.

Physical Requirements:

  • Must be able to communicate effectively in English.
  • Occasional lifting of up to 25 pounds may be required.
  • Ability to sit, stand, walk, bend, and climb stairs as needed.

Work Environment:

This position is primarily office-based, with occasional field visits required during operational hours. The role may involve exposure to various environmental conditions.

Equal Employment Opportunity: Aveanna is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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