Travel Services Consultant

2 weeks ago


Exton, Pennsylvania, United States World Travel Inc. Full time
Job Overview

Position Title: Leisure Travel Advisor

Department: Leisure Services

Location: Remote

Job Status: Non-Exempt

Supervisory Responsibilities: None

Key Responsibilities
  • Actively engage as a team member to support all aspects of customer service.
  • Investigate and deliver solutions to travel-related challenges faced by clients.
  • Stay updated on airline policies, tariffs, and industry standards to ensure accurate travel arrangements.
  • Adhere to company protocols in customer service, managing Passenger Name Records (PNRs), ticketing, and operational standards.
  • Work effectively under pressure and maintain a high level of service.
  • Participate in ongoing training sessions to remain informed about industry developments and company policies.
  • Provide exceptional customer service through effective communication and adherence to company standards.
  • Promptly inform supervisors of any significant issues and propose solutions as necessary.
  • Foster positive relationships with colleagues to create a collaborative work environment.
  • Exhibit strong customer service skills, demonstrating professionalism and courtesy in all interactions.
  • Work independently and exercise sound judgment in decision-making.
Qualifications
  • Coordinate domestic and international travel arrangements, including flights, accommodations, and transportation.
  • Advise clients on international travel prerequisites and safety considerations.
  • Build and maintain productive relationships with clients and travel suppliers.
  • Provide guidance on travel safety, regulations, and logistical options.
  • Resolve travel-related issues promptly to ensure client satisfaction.
  • Deliver consistent and high-quality customer service.
  • Utilize effective time management skills to organize tasks efficiently.
  • Maintain a professional demeanor when interacting with clients and team members.
Education and Experience

A high school diploma or equivalent is required; completion of an accredited travel program and some college education is preferred. A minimum of 3-5 years of experience as a travel agent is required, with a preference for experience in a corporate travel setting. Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, is preferred. Familiarity with corporate online booking tools is also advantageous.

Work Environment

The physical demands of this position require sitting for extended periods and using a dual-monitor setup. Employees must be able to answer phones and type on a keyboard. Reasonable accommodations may be made for individuals with disabilities.

World Travel, Inc. operates in a traditional corporate office environment with standard office equipment and conditions.



  • Exton, Pennsylvania, United States World Travel Inc. Full time

    Job OverviewPosition Title: Leisure Travel AdvisorLeadership Structure:Senior Leadership Team Leader: CEOTeam Leader: VP, Global Meetings, Events & LeisureDepartment: Leisure DivisionWork Arrangement: RemoteEmployment Status: Non-ExemptSupervisory Duties: NoneKey ResponsibilitiesActively engage as a team member to assist in fulfilling all functions related...


  • Exton, Pennsylvania, United States World Travel Full time

    Job SummaryThis position is for a virtual, full-time travel counselor (agent) who is proficient in Apollo and/or Sabre and International. An After Hours travel counselor is responsible for engaging in consultative conversations with clients' travelers with the purpose of making accurate travel reservations and meeting clients' travel program needs, and...


  • Exton, Pennsylvania, United States Trinity Consultants Full time

    Senior Environmental ConsultantTrinity Consultants, a leader in the field of environmental advisory services, is looking for a seasoned and skilled environmental expert to become part of their dynamic team. The successful candidate will play a pivotal role in guiding technical expertise, enhancing client relations, driving business growth, and fostering team...


  • Exton, Pennsylvania, United States Fred Beans Full time

    Fred Beans is excited to grow our esteemed team! We are currently seeking Sales Consultants to join our dynamic workforce.Become a part of Fred Beans Automotive Group, recognized as one of the Best Places to Work for five consecutive years and honored as Healthiest Employers in recent evaluations.We provide a GUARANTEED SALARY during training along with...


  • Exton, Pennsylvania, United States World Travel Inc. Full time

    Job OverviewPosition Title: Leisure Office ManagerLeadership Structure:Senior Leadership Team Leader: Executive Vice President, OperationsTeam Leader: Executive DirectorTeam Membership: LeisureLocation: Gilbertsville, PennsylvaniaJob Status: ExemptSupervisory Responsibilities: YesObjective of the Role:World Travel, Inc. is in search of a Leisure Travel Sales...


  • Exton, Pennsylvania, United States World Travel Inc. Full time

    Job Description**Job Title:** Leisure Office Manager**Senior Leadership Team Leader:** Executive Vice President, Operations**Team Leader:** Executive Director**Team Membership:** Leisure**Job Status:** Exempt**Supervisory Responsibilities:** Yes**Objective of the Position:** World Travel, Inc. is seeking a highly motivated and experienced leader to manage...


  • Exton, Pennsylvania, United States World Travel Inc. Full time

    Job Description**Job Title:** Leisure Travel Sales Manager**Company Overview:** World Travel Inc. is a leading corporate-based travel agency with a leisure department, dedicated to providing exceptional travel experiences.**Job Summary:** We are seeking a highly motivated and experienced Sales and Marketing Manager to lead our growing leisure travel sales...


  • Exton, Pennsylvania, United States GSSR Inc Full time

    Job OverviewKey Responsibilities:Demonstrate a comprehensive understanding of the overarching objectives and operational requirements, leveraging specialized knowledge to collaborate with Quality Assurance and Operations teams to articulate detailed User Stories for the Digital & Technology enablement of business objectives. This involves analyzing...


  • Exton, Pennsylvania, United States GSSR Inc Full time

    Job OverviewKey Responsibilities:Demonstrate a comprehensive understanding of the overarching objectives and operational requirements, leveraging specialized knowledge to collaborate with Quality Assurance and Operations teams to outline detailed User Stories for the digital transformation of business needs. This involves analyzing challenges and proposing...


  • Exton, Pennsylvania, United States GSSR Inc Full time

    Job OverviewKey Responsibilities:Demonstrate a comprehensive understanding of the overarching vision and operational requirements while leveraging specialized knowledge to collaborate with Quality Assurance and Operations teams to articulate detailed User Stories for Digital & Technology enablement of business objectives. This encompasses analyzing...


  • Exton, Pennsylvania, United States World Travel Inc. Full time

    Job Description**Job Title:** Leisure Office Manager**Senior Leadership Team Leader:** Executive Vice President, Operations**Team Leader:** Executive Director**Team Membership:** Leisure**Job Status:** Exempt**Supervisory Responsibilities:** Yes**Objective of the Position:** World Travel, Inc. is seeking a highly motivated and experienced leader to manage...


  • Exton, Pennsylvania, United States PEAK Technical Staffing USA Full time

    We are currently seeking a Service Operations Technician to engage in travel (up to 80%, primarily within the US and Canada) to client locations for the purpose of equipment installation, initiation, troubleshooting, training, and maintenance support for our manufactured products. Essential Qualifications:Experience in a mechanical, hands-on role is highly...


  • Exton, Pennsylvania, United States USSC Acquisition Corp Full time

    Job OverviewPosition: Field Service TechnicianDepartment: Field ServiceClassification: Non-ExemptSummary: The Field Service Technician is dedicated to delivering exceptional customer service and ensuring timely maintenance and installation of products. This role is crucial in prioritizing and fulfilling service requests to meet and exceed customer...


  • Exton, Pennsylvania, United States All Fill Inc. Full time

    Job OverviewAll Fill Inc. is seeking a skilled Service Technician to collaborate with clients and team members during the installation of new machinery or when addressing issues with existing equipment.An All-Fill Service Technician will dedicate 40-60% of their time traveling to client sites, both domestically and internationally. This role involves working...


  • Exton, Pennsylvania, United States All Fill Inc. Full time

    Job OverviewAll Fill Inc. is seeking a skilled Service Technician to engage with clients and team members during the installation of new machinery or when addressing issues with existing equipment.An All-Fill Field Service Technician will dedicate 40-60% of their time traveling to client locations, both domestically and internationally. This role involves...


  • Exton, Pennsylvania, United States All Fill Inc. Full time

    Job OverviewAll-Fill Inc. is seeking a skilled Service Technician to collaborate with clients and internal teams during the installation of new machinery or when addressing issues with existing equipment.The role of a Field Service Technician involves significant travel, estimated at 40-60% of the time, to customer sites both domestically and...


  • Exton, Pennsylvania, United States USSC Acquisition Corp Full time

    Job OverviewPosition: Field Service Project LeadDepartment: Field ServiceCompany: USSC Acquisition CorpSummary: The Field Service Project Lead serves as the primary leader for significant projects across North America. This role involves overseeing multiple initiatives concurrently, managing internal communications, and acting as the main point of contact...


  • Exton, Pennsylvania, United States NETZSCH Premier Technologies, LLC Full time

    Company OverviewNETZSCH Premier Technologies is a prominent manufacturer specializing in milling, mixing, dispersing, and classifying machinery. As the North American branch of the globally recognized NETZSCH group, we are based in Exton, PA, and are known for our innovative contributions to various industries, particularly in the realm of horizontal bead...


  • Exton, Pennsylvania, United States NETZSCH United States Full time

    Job OverviewCompany Overview:NETZSCH Premier Technologies is a prominent manufacturer specializing in milling, mixing, dispersing, and classifying equipment. As the North American subsidiary of the globally recognized NETZSCH group, we are based in Exton, PA, and are known for our innovative solutions in various industries, particularly in the realm of...


  • Exton, Pennsylvania, United States Compass Group, North America Full time

    Company Overview:CulinArt Group, a prominent player in the food service industry, operates over 250 onsite dining facilities across various sectors including corporate, education, healthcare, and recreation. With a diverse portfolio, we offer numerous opportunities for professional growth and development.Position Summary:We are seeking a Dietitian Specialist...