Travel Operations Manager
2 weeks ago
Position Title: Leisure Office Manager
Leadership Structure:
Senior Leadership Team Leader: Executive Vice President, Operations
Team Leader: Executive Director
Team Membership: Leisure
Location: Gilbertsville, Pennsylvania
Job Status: Exempt
Supervisory Responsibilities: Yes
Objective of the Role:
World Travel, Inc. is in search of a Leisure Travel Sales Manager for its office in Gilbertsville, Pennsylvania. With over 30 years of experience as a pioneering and expanding travel agency, World Travel has a dedicated leisure department.
We are looking for a dynamic, sociable, and effective leader to oversee this developing office. Candidates should have a background in fast-paced business environments and demonstrate established leadership capabilities.
Key Responsibilities:
- Oversee all Travel Advisors.
- Build relationships with travel suppliers while ensuring adherence to professional standards and deliverables.
- Develop and enhance processes, documentation, and tools for staff efficiency.
- Manage client vacation bookings and nurture a loyal customer base.
- Delegate tasks, promote travel opportunities through various channels, and maintain an online presence.
- Conduct occasional sales presentations.
Qualifications and Skills:
Applicants should possess a minimum of 5 years of professional sales experience as a Travel Associate, along with management experience. The ideal candidate will have a proven track record in sales, strong skills in fostering long-term customer relationships, exceptional customer service abilities, and the capacity to manage time effectively in a high-pressure environment while maintaining quality outcomes.
Education and Experience:
Preferred qualifications include graduation from a travel school, experience in travel sales, management experience, and familiarity with Galileo or Sabre systems.
This document outlines typical duties and responsibilities and is not intended to restrict management from assigning other reasonable tasks.
If you require reasonable accommodation for the application and/or interview process, please notify a representative of the People Operations Department.
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