Client Success Manager

2 weeks ago

Columbia, South Carolina, United States Merkle Full time
Position Overview

The primary focus of this role is to uphold client satisfaction by delivering outstanding service and generating value for our clients. You will engage daily with clients and collaborate with internal subject matter experts.

Key Responsibilities:

  • Oversee the daily implementation of clients' marketing initiatives.
  • Act as the main liaison for deliverables between the internal Merkle team and clients, ensuring effective tactical execution and account updates.

Qualifications:

  • A bachelor's degree is mandatory.
  • 3-5 years of experience in client services or account management within an advertising agency, marketing firm, or client-side marketing department, with a solid understanding of:
  • Creative development and production across digital and traditional platforms.
  • Digital marketing strategies.
  • Integrated marketing across multiple channels.
  • Management of extensive and intricate email campaigns.
  • Operational oversight, including leading status meetings and managing campaign traffic and resource allocation.
  • Client relationship management.
  • Familiarity with Salesforce Marketing Cloud, particularly Email Studio, Content Builder, and Journey Builder.

This position is fully remote and reports to the head of delivery.

About Merkle
Merkle is a leading data-driven, technology-enabled performance marketing agency that specializes in the delivery of unique, personalized customer experiences. Our commitment to innovation and excellence drives us to provide our clients with the tools and strategies necessary for success in an ever-evolving marketplace.

We are dedicated to fostering an environment that promotes meaningful progress, focusing on the well-being of our employees, clients, and the broader community. Our inclusive culture empowers diverse perspectives, enabling us to collaborate effectively and achieve superior outcomes.

Merkle is an equal opportunity employer and does not discriminate against any applicant or employee based on legally protected characteristics. We are committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process.

  • Client Success Manager I, Service Provider

    2 weeks ago

    Columbia, South Carolina, United States Huntress Full time

    Job OverviewReports to: Manager, Channel Account ManagementLocation: Remote USCompensation Range: $66,000 base with additional potential variable of $44,000, plus equityAbout Us:Founded in 2015 by former NSA cyber operators, Huntress is a fully remote organization dedicated to ensuring that hackers earn every inch of their access. We focus on safeguarding...

  • Client Relationship Manager

    2 weeks ago

    Columbia, South Carolina, United States Acumen IT Full time

    Position: Client Relationship ManagerCompany: Acumen ITLocation: RemoteCompensation: $60,000 - $70,000Employment Type: Full-timeAbout Us:Acumen IT is on a trajectory of growth and is eager to enhance our Client Relationship team. As a prominent Managed Service Provider (MSP), we specialize in delivering all-encompassing IT solutions tailored for small to...

  • Client Relationship Manager

    2 weeks ago

    Columbia, South Carolina, United States Acumen IT Full time

    Position: Client Relationship ManagerCompany: Acumen ITLocation: RemoteCompensation: $60,000 - $70,000Employment Type: Full-timeAbout Us:Acumen IT is on a trajectory of growth and is eager to enhance our Client Relationship team. As a prominent Managed Service Provider (MSP), we specialize in delivering all-encompassing IT solutions tailored for small to...

  • Client Relations Manager

    1 week ago

    Columbia, South Carolina, United States Moxy Columbia, SC Full time

    About Us:Moxy Columbia, SC is a dynamic hotel brand known for its innovative approach to hospitality and guest experience.Position Overview:We are seeking a dedicated Sales Manager who will play a pivotal role in driving revenue and fostering client relationships. This position is essential for achieving our financial objectives through strategic account...

  • Client Relations Manager

    1 week ago

    Columbia, South Carolina, United States Moxy Columbia, SC Full time

    Company Overview:Moxy Columbia, SC is a dynamic hotel that prides itself on delivering exceptional guest experiences. We are seeking a talented Sales Manager to join our team and contribute to our continued success.Role Overview:The Sales Manager is responsible for achieving and surpassing revenue targets by cultivating new business opportunities and...

  • Client Financial Services Manager

    1 week ago

    Columbia, South Carolina, United States Accounting Plus Full time

    Job OverviewAbout This RoleAre you dedicated to delivering exceptional client service while utilizing your accounting knowledge to drive meaningful results? As a Client Financial Services Manager at Accounting Plus, you will be instrumental in fostering the financial well-being of our esteemed clients. Collaborating closely with the Controller/CFO within our...

  • Key Client Relationship Manager

    1 week ago

    Columbia, South Carolina, United States Terex Full time

    Position Overview The Key Client Relationship Manager is tasked with overseeing vital client accounts, nurturing enduring partnerships, and cultivating a profound comprehension of the clients' operational requirements. This role is centered on propelling sales advancement, guaranteeing client satisfaction, and optimizing the potential of strategic...

  • Client Relationship Manager, Patient Affordability

    1 week ago

    Columbia, South Carolina, United States Paysign, Inc. Full time

    Location Preference: Candidates residing in the Raleigh/Durham/Chapel Hill NC area are preferred.Role Overview: The Account Manager (AM) serves as the primary point of contact for assigned clients, overseeing all facets of contract execution, program implementation, financial oversight, and ongoing account management post-sale. The AM is tasked with...

  • Client Relationship Manager, Patient Support

    1 week ago

    Columbia, South Carolina, United States Paysign, Inc. Full time

    Location Preference: Candidates residing in the Raleigh/Durham/Chapel Hill NC area are preferred.Role Overview: The Account Manager (AM) serves as the primary business relationship steward for designated clients. The AM oversees all facets of contract execution, program management, financial oversight, and post-sales implementation. This role involves...

  • Client Relationship Manager, Patient Affordability

    2 weeks ago

    Columbia, South Carolina, United States Paysign, Inc. Full time

    Location Preference: Candidates residing in the Raleigh/Durham/Chapel Hill NC area are preferred.Role Overview: The Account Manager (AM) serves as the primary business relationship manager for designated clients, overseeing all facets of contract, program, financial, and account management during the post-sales implementation and ongoing monthly program...

  • Client Relationship Manager

    2 weeks ago

    Columbia, South Carolina, United States Merkle Full time

    Position OverviewThe primary focus of this role is to uphold client satisfaction by delivering outstanding service and generating value for our clientele. You will engage daily with clients as well as internal subject matter experts.Key Responsibilities:Oversee the daily implementation of our clients' marketing initiatives.Act as the main liaison for...

  • Client Relationship Manager

    1 week ago

    Columbia, South Carolina, United States Merkle Full time

    Position OverviewThe primary focus of this role is to uphold client satisfaction by delivering outstanding service and generating value for our clientele. You will engage daily with clients and collaborate closely with internal subject matter experts.Key Responsibilities:Oversee the daily implementation of clients' marketing initiatives.Act as the main...

  • Client Strategy Consultant

    2 weeks ago

    Columbia, South Carolina, United States DP Solutions Full time

    Job OverviewCLIENT STRATEGY CONSULTANTAre you a seasoned technical account manager or consultant who excels at assisting clients in overcoming operational challenges? At DP Solutions, we value a family-like atmosphere and prioritize team engagement. We are seeking a dedicated professional for the role of Client Strategy Consultant.Key...

  • Junior Client Relationship Manager

    2 weeks ago

    Columbia, South Carolina, United States Piper Companies Full time

    Overview of the Junior Client Relationship Manager:The Junior Client Relationship Manager will engage in a comprehensive sales training initiative designed for individuals aspiring to build a career in staffing sales. Initially, you will embark on your journey with Piper Companies as a recruiter, with the potential to advance to Client Relationship Manager...

  • Key Client Relationship Manager

    2 weeks ago

    Columbia, South Carolina, United States Terex Full time

    Overview The Key Client Relationship Manager at Terex is tasked with overseeing significant client accounts, cultivating enduring partnerships, and gaining a comprehensive understanding of clients' operational requirements. This position emphasizes driving revenue growth, ensuring client satisfaction, and optimizing the potential of strategic alliances....

  • Junior Client Relationship Manager

    2 weeks ago

    Columbia, South Carolina, United States Piper Companies Full time

    Overview of the Junior Client Relationship Manager:The Junior Client Relationship Manager will engage in a comprehensive sales training initiative designed for individuals aspiring to build a career in staffing sales. Initially, you will embark on your journey with Piper Companies as a recruiter, with the potential to advance to Client Relationship Manager...

  • Key Client Relations Manager

    2 weeks ago

    Columbia, South Carolina, United States Terex Full time

    Position Overview The Key Client Relations Manager at Terex is tasked with overseeing vital client accounts, nurturing enduring partnerships, and gaining a comprehensive understanding of the clients' operational requirements. This role emphasizes enhancing sales performance, ensuring client satisfaction, and optimizing the value of strategic alliances....

  • Travel Nurse RN

    3 days ago

    Columbia, South Carolina, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a highly skilled Travel Nurse RN to join their team in a Neuro ICU setting. As a Travel Nurse RN, you will have the opportunity to work with a dynamic team of healthcare professionals and provide exceptional patient care in a fast-paced environment.Key ResponsibilitiesProvide direct patient care to critically ill...

  • Client Relationship Specialist

    6 days ago

    Columbia, South Carolina, United States TrueCar, Inc. Full time

    About the Opportunity:This is a field-based position that requires a strong relationship manager to engage, manage, and retain dealer accounts within their book of business. The ideal candidate will live near Charlotte or Raleigh, NC.Key Responsibilities:Manage, maintain, and retain dealer accounts within an assigned book of business, ensuring consistent...

  • Academic Success and Bar Preparation Program Manager

    1 day ago

    Columbia, South Carolina, United States InsideHigherEd Full time

    Job SummaryThe Academic Success and Bar Preparation Instructor will play a crucial role in supporting the academic mission of the Law School by designing and implementing a comprehensive academic success and bar preparation program. This program will aim to enhance the academic performance of all students, focusing on the development of essential skills such...