Client Strategy Consultant

2 weeks ago


Columbia, South Carolina, United States DP Solutions Full time
Job Overview

CLIENT STRATEGY CONSULTANT

Are you a seasoned technical account manager or consultant who excels at assisting clients in overcoming operational challenges? At DP Solutions, we value a family-like atmosphere and prioritize team engagement. We are seeking a dedicated professional for the role of Client Strategy Consultant.

Key Responsibilities:

  • Establishing and nurturing a trusted advisor relationship with key accounts and client executives, while coordinating with internal teams to ensure the effective and timely delivery of our solutions tailored to client requirements.
  • Guaranteeing the prompt and successful implementation of solutions aligned with client objectives.
  • Creating and managing benchmarks to demonstrate the value of our services to clients.
  • Conducting regular check-in calls with all clients to maintain strong communication.
  • Preparing for and participating in quarterly business reviews with clients.
  • Actively seeking client feedback to ensure we meet their expectations and addressing any issues until resolved.

Qualifications:

  • Bachelor's degree or equivalent experience.
  • Proven experience in account management or a related field.
  • Strong communication, presentation, and influencing skills at all organizational levels.
  • Ability to manage multiple projects simultaneously with a keen attention to detail.
  • Exceptional listening, negotiation, and presentation abilities.
  • Self-driven with the capacity to thrive in a dynamic environment.
  • Familiarity with ConnectWise CRM tool is preferred.
About DP Solutions

Since 1971, DP Solutions has been delivering intelligent IT solutions and exceptional customer service to empower our clients' business success. Our commitment to best practices ensures the long-term growth of every customer we serve, regardless of their size. With over 1,000 satisfied clients across the nation, DP Solutions stands as the leading IT technology solutions provider in the mid-Atlantic region, recognized as the preferred IT partner throughout Maryland, Pennsylvania, Virginia, and beyond.



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