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Client Relations Manager

2 months ago

Columbia, South Carolina, United States Moxy Columbia, SC Full time

About Us:

Moxy Columbia, SC is a dynamic hotel brand known for its innovative approach to hospitality and guest experience.

Position Overview:

We are seeking a dedicated Sales Manager who will play a pivotal role in driving revenue and fostering client relationships. This position is essential for achieving our financial objectives through strategic account management and proactive sales initiatives.

Key Responsibilities:

  • Meet and surpass revenue targets by identifying new business opportunities and nurturing existing client relationships.
  • Conduct targeted sales outreach to high-potential accounts, ensuring alignment with our marketing strategies.
  • Manage key accounts effectively to maximize revenue potential and enhance client satisfaction.
  • Engage in competitive analysis to capture market share and develop strategies for new account acquisition.
  • Follow up on leads promptly to convert opportunities into successful partnerships.
  • Implement a structured account development plan to generate new revenue streams.
  • Utilize yield management techniques to negotiate favorable terms for room rates and event spaces.
  • Maintain organized and accurate records of client interactions and account details to streamline service delivery.
  • Build strong relationships with clients through regular communication and exceptional service.
  • Conduct market research to understand industry trends and client needs, ensuring our offerings remain competitive.
  • Prioritize revenue-generating activities to maximize efficiency and productivity.
  • Exhibit professionalism and integrity in all interactions, representing the hotel and company positively.
  • Collaborate with team members across departments to enhance overall hotel performance.
  • Maintain a polished and professional appearance at all times.

Qualifications:

  • High School diploma or equivalent.
  • Experience in hospitality sales, particularly with major hotel brands.

Skills Required:

  • Strong interpersonal and communication skills for effective client engagement.
  • Ability to multitask and manage competing priorities.
  • Proficient problem-solving and decision-making capabilities.
  • Demonstrated sales acumen and negotiation skills.

Additional Information:

  • Passion for providing exceptional service.
  • Strong written and verbal communication skills.
  • Basic math skills for financial transactions.
  • Flexibility to work varied hours, including weekends and holidays.

Benefits:

  • Collaborative and values-driven work culture.
  • Comprehensive medical, dental, and vision plans.
  • Paid vacation and holidays.
  • Opportunities for career advancement and professional development.
  • Employee discounts and perks.
  • Flexible scheduling options.