Healthcare Support Specialist
2 weeks ago
Position: Healthcare Support Specialist
Company: Medi-Weightloss
Language Requirement: Spanish is a Plus
About Our Organization:
At Medi-Weightloss, we are committed to making a significant impact on the lives of our clients by guiding them towards their health and weight management objectives. Our tailored medical weight loss solutions, paired with a nurturing and encouraging atmosphere, establish us as a frontrunner in the field. We are in search of a skilled and knowledgeable Healthcare Support Specialist with front office experience to join our dynamic team.
Reasons to Consider Joining Us:
• Collaborative Team Environment: Become part of a skilled and cooperative team dedicated to providing exceptional patient care.
• Opportunities for Advancement: Flourish in a setting that appreciates your expertise and offers pathways for professional growth.
• Attractive Compensation Package: Benefit from a competitive salary structure.
Key Responsibilities:
The successful candidate will be integral to our operations, with primary duties that encompass patient vitals, EKG procedures, and front office responsibilities. We value team-oriented individuals with clinical expertise and familiarity with insurance processes. Knowledge of exercise physiology is advantageous.
Administrative Responsibilities:
• Manage a multi-line phone system to efficiently handle incoming calls.
• Conduct follow-up communications to monitor patient progress and address any inquiries.
• Direct non-routine or sensitive requests to the appropriate personnel.
• Ensure outstanding patient service by fostering a welcoming environment, greeting patients warmly, and maintaining high standards.
• Assist in tracking daily inventory levels of clinical and office supplies.
• Perform daily document scanning and uploading into patient files.
• Train new staff on daily operations as needed by management.
• Engage in clinic marketing initiatives and provide ongoing support to enhance clinic success.
Clinical Responsibilities (varies based on qualifications):
• Record patient vitals and conduct EKG tests.
• Administer intramuscular injections.
• Prepare laboratory requisition forms and obtain lab results for patients.
• Assist healthcare providers with patient referrals to other specialists.
• Document patient progress notes in medical records and/or electronic health records.
• Conduct follow-up calls to patients regarding their progress and concerns.
• Perform additional clinical tasks as required.
Qualifications:
To succeed in this role, candidates should possess:
• Certification as a Medical Assistant.
• Experience in front office operations, including knowledge of insurance and verification of benefits.
• Clinical experience in EKG and phlebotomy.
• Excellent communication and interpersonal skills.
Compensation: Starting at $18/hour based on experience.
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