Healthcare Registration Specialist

7 days ago


Woodbridge, Virginia, United States Sentara Healthcare Full time

Job Summary:

The Patient Access Representative plays a vital role in the healthcare industry, ensuring seamless patient registration processes. As a key member of the Sentara Healthcare team, this individual will be responsible for:

  • Verifying Patient Identity: Accurately confirming patient information to ensure accurate records and billing.
  • Scheduling and Registration: Reviewing schedules and physician orders to register patients for appointments and services.
  • Customer Service: Providing exceptional service to patients, addressing their concerns, and ensuring a positive experience.

Responsibilities:

As a Patient Access Representative, you will be responsible for:

  • Registration and Scheduling: Registering patients for appointments, procedures, and services, ensuring accurate and timely completion of registration processes.
  • Verification and Validation: Verifying patient information, insurance coverage, and demographic data to ensure accurate records and billing.
  • Communication and Customer Service: Providing clear and concise communication to patients, addressing their concerns, and ensuring a positive experience.

Requirements:

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with patients, physicians, and other healthcare professionals.
  • Attention to Detail: Accurate and thorough verification of patient information and registration processes.
  • Organizational Skills: Ability to prioritize tasks, manage multiple registrations, and maintain accurate records.


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