Regional Operations Manager

3 days ago


Shenandoah Junction, West Virginia, United States PurgeRite Full time
Job Title: Regional Manager - Eastern Operations

Job Summary:

We are seeking an experienced and driven Regional Manager to oversee our eastern business operations. The successful candidate will be responsible for leading and managing teams, developing business strategies, and building positive customer relationships.

Key Responsibilities:
  • Strategic Planning: Develop and implement strategic plans to achieve company objectives within the assigned region. This involves analyzing market trends, identifying growth opportunities, and setting performance goals.
  • Financial Management: Oversee financial performance within the region, including budgeting, forecasting, and financial reporting. Ensure adherence to financial targets and implement cost-control measures as needed.
  • Operational Oversight: Provide leadership and direction to regional operations, ensuring efficiency, productivity, and compliance with company standards and regulations. Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
  • Team Leadership: Recruit, train, and develop a high-performing team of managers and staff. Provide coaching, guidance, and support to promote professional growth and ensure alignment with organizational goals.
  • Customer Relationship Management: Build and maintain strong relationships with key customers and stakeholders in the region. Identify customer needs, address concerns, and foster a customer-centric culture within the organization.
  • Sales and Business Development: Drive sales growth and market expansion initiatives within the region. Develop sales strategies, pursue new business opportunities, and negotiate contracts with clients and partners.
  • Communication and Collaboration: Facilitate effective communication and collaboration among regional teams, corporate headquarters, and other stakeholders. Serve as a liaison between different departments and locations to promote synergy and alignment.
  • Performance Evaluation: Evaluate the performance of regional operations against established goals and benchmarks. Implement performance improvement initiatives and recognize outstanding achievements within the region.
  • Quality Assurance: Ensure the delivery of high-quality products and services to customers within the region. Implement quality assurance processes and standards to uphold customer satisfaction and loyalty.
  • Continuous Improvement: Foster a culture of continuous improvement and innovation within the region. Encourage feedback, ideas, and initiatives from employees to enhance operational efficiency and effectiveness.
Requirements:
  • Bachelor's degree in business administration, management, or a similar field preferred.
  • 10-15+ years of management and leadership experience.
  • Excellent communication skills, both verbal and written.
  • Proficiency in Microsoft Office, with CRM systems, and project management tools.
  • Excellent leadership and decision-making skills.
  • Ability to multitask and work efficiently under pressure.
  • Strong analytical and problem-solving skills.
Company Support:

The company is committed to providing the necessary resources and training to ensure this person can be successful in learning and enhancing our approach as we move forward.

This is an exempt position that requires hours a week with standard hours falling between 7am - 5pm, Monday to Friday. This position will require site visits and travel. Must work closely with the V.P. of Operations and will functionally report to the Sr. VP or others as assigned.



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