Personal Banker I

3 days ago


Wilmington, Delaware, United States Wilmington Savings Fund Society Full time

Job Summary

WSFS Bank is seeking a highly motivated and customer-focused Personal Banker I to join our team. As a Personal Banker I, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities

  • Provide personalized banking services to customers, including opening new accounts, submitting loan applications, and resolving customer service issues.
  • Develop and maintain a deep understanding of our customers' financial needs and provide tailored solutions to meet those needs.
  • Work closely with customers to understand their financial goals and objectives, and provide guidance on how to achieve them.
  • Stay up-to-date on banking products and services, and make recommendations to customers based on their needs.
  • Collaborate with other banking professionals to ensure seamless customer service and support.
  • Meet or exceed sales and customer service targets, while maintaining a high level of customer satisfaction.

Requirements

  • High School Diploma or equivalent required.
  • At least one year of face-to-face customer service experience.
  • Previous banking experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales and customer service targets.
  • Strong attention to detail and organizational skills.

What We Offer

  • A competitive base salary and incentive opportunities.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.

WSFS Bank is an Equal Opportunity Employer


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