Instructor - Risk Adjustment Specialist

6 days ago


Malvern, Arkansas, United States Allscripts Full time
Job Summary:

This position is responsible for delivering high-quality technical training and support to our customers and employees, ensuring their satisfaction and performance.

Key Responsibilities:
  • Acquire comprehensive knowledge of Veradigm applications to train clients and employees.
  • Deliver application training to clients or employees through various channels, including classroom, online, telephone, or on-site training.
  • Present seminars or workshops for Veradigm applications.
  • Present at User Group Meetings or National Conventions on various applications.
  • Manage expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session.
  • Collaborate with instructional designers, implementation team members, other training specialists, and departments to identify training needs, participate in course development, and present topics as needed.
  • Travel to remote offices or client sites to deliver training.
  • Perform time reporting and billing processes for Veradigm Healthcare Systems.
Requirements:
  • Bachelor's Degree or equivalent technical/business experience required.
  • 2-4 years of relevant work experience preferred.
About Us:

Veradigm is a dynamic and open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. We offer a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company-paid life insurance, and retirement savings.

Equal Employment Opportunity:

Veradigm is an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. We request Priority Referral of Protected Veterans.



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