Administrative Support Coordinator
6 days ago
Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. Our team provides compassionate and comprehensive care to patients of all backgrounds, and designs programs to promote public health particularly among high-risk and underserved populations.
We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and work with amazing partners, including other Harvard Medical School-affiliated hospitals.
About the Role:
This Administrative Support Coordinator position will provide administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles. The selected candidate will use various office software to produce reports, spreadsheets, presentations, or other documents as needed. They may interface with senior management, cross-organizations, internal and external customers.
Responsibilities:
* Provide administrative support for the department, clinicians, and/or faculty.
* Perform administrative duties such as answering phones, maintaining office supplies, managing resource calendars, and submitting work orders for maintenance issues.
* Manage meeting planning and schedules for individuals and teams within assigned department group.
* Liaise between patient and clinical staff to provide scheduling support.
* Draft communications for members of the department or individuals that the position is supporting for review.
* May be responsible for data entry.
* Provide email and phone communication with internal and external teams or collaborators.
* Serve as onsite representative for external groups, visitors, or collaborators.
* Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing.
* Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering.
* Coordinate travel arrangements as required/needed by department staff.
* Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
Requirements:
* High school diploma required. Bachelor's degree preferred.
* 1 year of relevant experience.
* Good written and oral communication skills.
* Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.
* Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
* Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail.
* Ability to organize, multi-task, prioritize, and follow-through.
Salary:
The estimated salary for this role is around $60,000 - $70,000 per annum, depending on qualifications and experience.
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