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Administrative Support Specialist

1 month ago


Étreux, Hauts-de-France, United States Tufts Medical Center Full time

About the Role

We are seeking an Administrative Coordinator to provide administrative support for department heads and clinical service lines at Tufts Medical Center.

Key Responsibilities

  • Provides administrative support to department/division chair/chief and/or department director.
  • Answers phones, triages calls, responds to patient requests, takes messages.
  • Maintains chair/chief/department director's schedule, both clinical and administrative.
  • Schedules and coordinates complex meetings and facilities, which may include travel arrangements.
  • Composes and formats correspondence, reports and presentations; demonstrates a strong knowledge of Microsoft Office suite.
  • Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies.
  • Coordinates and monitors credentialing and enrollment activity, as well as TUSM-related activity; provides regular updates to managers.
  • Performs tasks core to the Practice Coordinator role.
  • Assists with special department-wide projects and performance improvement initiatives.
  • Handles sensitive and confidential information.

Requirements

  • Prior experience working in a clinic or hospital environment preferred.
  • Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols.
  • Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required.
  • Excellent communications skills, both oral and written.
  • Strong interpersonal and organizational skills.
  • Ability to maintain confidential medical information.

Preferred Qualifications

  • High School Diploma or GED AND 5 Years of Administrative Experience preferred.