Office Coordinator and Reception Specialist

1 week ago


Cape Coral, Florida, United States DNA Comprehensive Therapy Services Full time
Job Overview

Company: DNA Comprehensive Therapy Services

Position: Front Desk Receptionist/Office Lead

About Us: DNA Comprehensive Therapy Services is a leading provider of behavioral and mental health solutions, dedicated to delivering exceptional care and support to our clients. We are committed to fostering a professional environment that encourages growth and development.

Role Summary

As a Front Desk Receptionist/Office Lead, you will play a vital role in ensuring the smooth operation of our office. Your responsibilities will include:

  • Maintaining an organized and efficient office workflow.
  • Responding to patient inquiries and managing correspondence effectively.
  • Implementing established protocols for prioritizing tasks and assessing performance.
  • Reviewing financial documents, including statements and invoices.
  • Collaborating with clinic staff to set performance benchmarks and monitor progress.
  • Embracing cultural diversity and fostering an inclusive workplace.
Key Responsibilities
  • Provide support to healthcare professionals, including psychiatrists and nurse practitioners.
  • Ensure timely completion of all necessary documentation.
  • Organize tasks to enhance clinic efficiency and productivity.
  • Work collaboratively with team members to create a positive experience for clients.
  • Maintain accurate records related to staff schedules and payroll adjustments.
  • Assist in direct client care tasks as needed, including documentation and follow-up.
  • Manage patient communications, ensuring timely responses to inquiries.
  • Coordinate with HR for new hire benefit enrollments.
  • Oversee inventory management of office supplies.
  • Provide coverage for various roles as required.
Qualifications

Education:

  • Bachelor's degree in business administration or a healthcare-related field (experience may substitute for education).
  • Three to five years of experience in a healthcare setting.

Required Skills:

  • Strong oral and written communication abilities.
  • Excellent time management and organizational skills.
  • Attention to detail and problem-solving capabilities.
  • Ability to build positive relationships in diverse settings.
  • Knowledge of medical terminology is essential.

Technical Proficiency:

  • Experience with Electronic Health Records; familiarity with Athena is preferred.
  • Proficient in Microsoft Office applications.

This position offers competitive compensation along with a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and paid time off. We also provide opportunities for professional growth and a supportive team environment that empowers you to excel in delivering quality service.



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