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Facilities Management Coordinator

2 months ago

Cape Coral, Florida, United States paretofm Full time
About the Role

The Facilities Management Coordinator role is a fantastic opportunity to join our team at Pareto FM and contribute to the delivery of exceptional facilities management services. As a key member of our team, you will be responsible for supporting the Workspace Manager in maintaining effective facilities management, providing exceptional service delivery, and ensuring our clients receive a world-class workspace experience.

Key Responsibilities
  • Facilities Support: Assist with maintaining areas such as print stations, stationary cupboards, and meeting room equipment. Support with events, including responding to enquiries, booking rooms, event setup, and de-rig.
  • Front Desk Coverage: Cover the front desk as required, welcoming and assisting visitors, staff, and contractors, ensuring the check-in process and client security procedures are maintained.
  • Administrative Support: Support with a shared reception inbox, creating access passes for new starters, visitors, and contractors, and ordering supplies, stationary, and consumables.
  • Health and Safety: Assist with updating and managing digital health and safety compliance logbooks.
  • Communication: Deal with requests via a shared workspace inbox, responding to carpark, meeting room access, and postage requests. Monitor Slack channels and respond to workspace notifications and office queries.
  • Ad Hoc Tasks: Perform ad hoc jobs as directed by the Workspace Manager, including involvement in small project works.
Requirements
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to work with various departments and senior managers.
  • Client Focus: A client-focused approach, with a commitment to customer care and a courteous manner.
  • Technical Skills: Proficient in MS applications and able to work on own initiative or as part of a team.
  • Cultural Awareness: Cultural sensitivity and awareness, with the ability to work in a fast-paced and varied environment.
Experience
  • Customer Service Experience: Employment within a fast-paced and varied customer service environment.
  • Front Office Experience: Front office or reception experience, with meetings and events booking and diary management skills (desirable).