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Office Coordinator and Reception Lead
2 months ago
Company: DNA Comprehensive Therapy Services
Position: Full-Time Office Coordinator and Reception Lead
About Us: DNA Comprehensive Therapy Services is a leading provider of behavioral and mental health solutions, dedicated to delivering exceptional care and fostering a supportive work environment for our team members.
Role Summary: As the Office Coordinator and Reception Lead, you will play a vital role in ensuring the smooth operation of our office. Your responsibilities will include managing patient inquiries, maintaining office efficiency, and collaborating with clinic staff to uphold our high standards of care.
Key Responsibilities:
- Facilitate communication between patients and healthcare providers, ensuring timely responses to inquiries.
- Oversee daily office operations, prioritizing tasks to enhance productivity and service delivery.
- Maintain accurate documentation and records, ensuring compliance with organizational standards.
- Support the clinical team by assisting with administrative tasks, including scheduling and patient follow-ups.
- Monitor and manage office supplies, ensuring that all necessary materials are readily available.
- Assist in the onboarding process for new hires, coordinating with HR for benefit enrollments.
- Provide exceptional customer service, fostering a welcoming environment for all clients.
Qualifications:
- Education: Bachelor’s degree in business administration or a healthcare-related field is preferred. Relevant experience may be considered in lieu of formal education.
- Experience: A minimum of three to five years in a healthcare setting is required.
Essential Skills:
- Strong verbal and written communication abilities.
- Excellent organizational and time management skills.
- Attention to detail and a commitment to providing outstanding customer service.
- Ability to work collaboratively in a diverse team environment.
- Familiarity with medical terminology is essential.
Technical Proficiency:
- Experience with Electronic Health Records systems; familiarity with Athena is a plus.
- Proficient in Microsoft Office Suite.
Compensation: This position offers competitive pay along with a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and professional development opportunities.
