Operations Coordinator

2 weeks ago

Suffolk Virginia, United States Golden State Foods Full time

Overview:

POSITION SUMMARY:
Engages in a range of administrative and clerical functions to facilitate Operations processes.

Work Schedule: Tuesday to Saturday

Start Time: 7 AM

Compensation: $17.75 - $18.95 per hour

Key Responsibilities:

PRIMARY DUTIES:


Conducts administrative and clerical activities, including data entry and report creation, to ensure the timely, precise, and comprehensive upkeep of files, logs, and records, while adhering to compliance standards set by GSF, DOT, and other regulatory frameworks.

(50%)


Offers support and assistance to supervisors and drivers within the dispatch office to promote high productivity levels and seamless operations.

(15%)


Organizes and maintains daily documentation for drivers and the warehouse, including driver DOT files, ensuring confidentiality, accuracy, and promptness.

(15%)

Extracts pertinent driver information from the XATA system to furnish supervisors with necessary data for driver counseling. (15%)

Generates various documents and reports for store deliveries to guarantee precise and timely customer service. (5%)

Performs additional related and assigned tasks as required.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Not applicable.

PERFORMANCE METRICS

Productivity/Quality Standards:
Accuracy, Timeliness, Thoroughness

Customer and Vendor Relations

Customer Satisfaction

Effective Communication

Professional Attitude and Demeanor

Organizational Skills and Attention to Detail

Team Collaboration within and across Departments

Project and Assignment Standards

Qualifications:

MINIMUM REQUIREMENTS:

Education and Experience:

Education/Certification:
High school diploma or equivalent

Experience:
Two years of relevant experience in a warehouse or transportation setting.

Knowledge, Skills, and Abilities:

Knowledge of (B/basic; J/journey; E/expert):
Relevant departmental concepts, procedures, and regulations (B)

Customer service principles and techniques (B)

Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)

Filing and record-keeping systems (B)

General warehouse and transportation operations (B)

DOT regulations, policies, and procedures (B)

XATA computer system (B)

PC word processing and spreadsheet software (B)

Skills and Abilities:
Identify issues or discrepancies for prompt resolution

Effectively communicate and coordinate with internal and external customers both verbally and in writing

Read and interpret written information with a high degree of accuracy

Prepare a variety of administrative documents and reports

Function effectively in a general business environment, emphasizing high-quality standards and customer service

Act in alignment with GSF's Values and Creed.

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