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Operations Coordinator

2 months ago

Virginia Beach, Virginia, United States Modern Matter Full time

Position Title: Operational Specialist

Company Overview:

Modern Matter is a design and manufacturing firm specializing in decorative and architectural hardware. We collaborate with top designers to create exclusive luxury hardware solutions for homeowners, interior designers, and architects. Our products, handcrafted from solid brass and enhanced with premium materials, are setting new standards in the industry. As a small but rapidly expanding organization, we prioritize innovation, commitment, and a customer-focused approach, providing a unique opportunity to significantly impact our dynamic work environment.

Role Overview:

The Operational Specialist will play a vital role in facilitating communication, tracking, and project coordination within our Operations Department. Recognizing that effective processes are crucial for a successful workflow, we seek a motivated individual to help optimize daily operations, ensuring efficiency and budget compliance. The ideal candidate will possess strong communication skills, problem-solving abilities, and a knack for time management across various tasks. A natural coordinator with a keen understanding of overarching goals and attention to detail is essential.

Key Responsibilities:

  • Enhance operational efficiency by recommending new procedures.
  • Develop and implement quality control measures across the department.
  • Maintain effective communication with department heads, staff, and vendors to ensure protocol adherence.
  • Assist in planning and coordinating operational activities alongside the Head of Operations.
  • Oversee and improve inventory management practices as needed.
  • Ensure compliance with local and national regulations.

Daily Duties:

  • Monitor and report on daily operations, suggesting actionable improvements.
  • Manage inventory and order supplies while coordinating with finance departments to adhere to budget constraints.
  • Create and distribute operational procedures and protocols.
  • Facilitate communication and coordination among employees and vendors.
  • Onboard and train new staff to ensure adherence to standard operating procedures.
  • Manage project timelines from concept to launch, providing regular updates to stakeholders.
  • Maintain comprehensive documentation throughout project lifecycles.
  • Provide operational support to teams, troubleshooting issues and ensuring system efficiency.

Qualifications:

  • Demonstrated organizational and time management skills.
  • Experience in project management.
  • Strong analytical and problem-solving capabilities.
  • Ability to work independently with minimal supervision.
  • Excellent verbal and written communication skills.
  • Attention to detail is crucial.

Preferred Qualifications:

  • Two or more years of experience in operations, procurement, or a similar role.
  • Familiarity with ERP systems, particularly Oracle NetSuite, and proficiency in Microsoft Excel.
  • Associate's degree or equivalent in logistics or supply chain management.
  • Strong leadership and collaborative skills.

Personal Attributes:

  • Willingness to perform physical duties associated with manufacturing processes.
  • Ability to make sound decisions independently.
  • Skilled in de-escalating situations with empathy and maintaining a positive demeanor.
  • Confident and concise communicator in all interactions.
  • Ability to multitask and meet deadlines effectively.
  • Enjoyment in engaging with people and fostering conversations.

At Modern Matter, you will have the chance to grow professionally while contributing to our exciting journey in redefining hardware design.