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Operations Coordinator

2 months ago

Virginia Beach, Virginia, United States Modern Matter Full time

Position Title: Operational Specialist

Company Overview:

Modern Matter is a design firm specializing in the creation and manufacturing of high-end decorative and architectural hardware. Our company partners with top designers to produce exclusive luxury hardware solutions tailored for homeowners, interior designers, and architects. Crafted from premium materials, our distinctive designs are setting new standards in the hardware industry. As a growing enterprise, we prioritize innovation, commitment, and a focus on customer satisfaction, providing a unique opportunity to make a significant impact in a dynamic and collaborative setting.

Role Overview:

The Operational Specialist is tasked with facilitating communication, tracking, and project coordination within our Operations Department. Recognizing that effective processes are crucial for a successful workflow, we seek a motivated individual to enhance daily operations, ensuring efficiency and budget compliance. The ideal candidate will possess strong communication skills, problem-solving abilities, and the capacity to manage time effectively across various tasks. A natural coordinator with a comprehensive understanding of overarching objectives and meticulous attention to detail is essential.

Key Responsibilities:

  • Propose new strategies to enhance the efficiency of daily operations.
  • Establish and implement quality control measures across the department.
  • Maintain ongoing communication with the Head of Operations, Warehouse Lead, team members, and vendors to ensure adherence to established protocols.
  • Assist in the planning and coordination of operational activities.
  • Oversee and optimize inventory management practices.
  • Ensure compliance with local and national regulations in all operational activities.

Daily Duties:

  • Monitor daily operations, provide performance reports, and suggest actionable improvements.
  • Manage supply orders and inventory, collaborating with finance to maintain budget adherence.
  • Create and distribute operational procedures and protocols to staff.
  • Coordinate communication between employees and vendors.
  • Onboard and train new warehouse personnel to ensure compliance with standard operating procedures.
  • Manage project timelines for product development, overseeing the entire lifecycle from concept to launch.
  • Provide regular updates on project status to stakeholders and collaborators.
  • Maintain comprehensive documentation throughout project lifecycles, including meeting notes and production statuses.
  • Offer operational support to teams, troubleshooting issues and ensuring systems meet business needs.

Qualifications:

  • Demonstrated organizational skills, including effective time management.
  • Experience in project management.
  • Strong analytical and problem-solving capabilities.
  • Ability to work independently with minimal supervision.
  • Excellent verbal and written communication skills.
  • Meticulous attention to detail.

Preferred Qualifications:

  • Two or more years of experience in an operational, procurement, or distribution role.
  • Familiarity with ERP systems, particularly Oracle NetSuite, and proficiency in Microsoft Excel.
  • Associate's degree or equivalent in logistics or supply chain management.
  • Strong leadership skills and a collaborative mindset.

Personal Attributes:

  • Willingness to perform various physical tasks as required in a manufacturing environment.
  • Ability to make sound decisions independently and effectively resolve issues as they arise.
  • Capability to de-escalate situations by empathizing with stakeholders while maintaining a positive demeanor.
  • Exceptional communication and interpersonal skills, ensuring clarity in all interactions.
  • Ability to multitask and meet deadlines independently.
  • Enthusiastic about engaging with others and fostering positive relationships.

At Modern Matter, you will have the chance to develop professionally while contributing to our exciting journey in the design industry.