Resident Services Coordinator

2 days ago


San Antonio, Texas, United States LOD Staffing Full time
Job Summary

We are seeking a highly motivated and compassionate Resident Services Coordinator to join our team at LOD Staffing. As a key member of our staff, you will be responsible for providing exceptional support to residents in our housing communities, promoting safe living environments, and empowering individuals to achieve their goals.

Key Responsibilities
  • Establish and maintain positive relationships with residents, providing a resource for their needs and concerns.
  • Coordinate and promote activities that foster a sense of community and connection among residents.
  • Facilitate orientation, intake, and assessment for new residents, ensuring a smooth transition into our programs.
  • Provide short- and long-term case management, addressing physical, social, and economic barriers to self-sufficiency.
  • Document all activities and outcomes in our data tracking systems, ensuring accurate and timely reporting.
  • Participate in program evaluation and reporting, using data to inform program development and improvement.
  • Develop and maintain a comprehensive network of education, training, and supportive services, meeting the unique needs of our residents.
  • Communicate program information and services to residents through various channels, including newsletters, email blasts, and community events.
Requirements
  • Bachelor's degree in social work, sociology, public administration, or a related field.
  • Three years of demonstrated case management experience in social services, or seven years of experience in a related field.
  • Ability to learn and use cloud applications, including Google GSuite and Microsoft Office 365.
  • Successful completion of a criminal history background check, education and work history verification, and drug screening test.
Preferred Qualifications
  • Experience working in resident services or a related field.
  • Ability to speak, write, and read in Spanish.
  • Professional certification(s) in case management.
Working Environment

This role requires occasional lifting/carrying of up to 30 pounds, visual acuity, speech, and hearing, hand and eye coordination, and manual dexterity. The work environment is primarily inside an office setting.



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