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Director of Resident Activities

2 months ago

San Antonio, Texas, United States Cedar Ranch at Westover Hills Full time
Community Life Director

Position Overview:

The Community Life Director is a vital member of the leadership team, tasked with the creation, execution, and supervision of diverse engagement initiatives (activities, events, outings) designed to cater to the various physical and cognitive requirements of residents. This role involves overseeing the staff responsible for implementing these programs. The Community Life Director will curate and promote a calendar of activities that align with residents' interests, capabilities, individuality, and overall well-being. Additionally, this position emphasizes the importance of delivering exceptional customer service and fostering respect among residents and their families.

Success Metrics:
  • Achieving or surpassing satisfactory ratings on the organization's engagement program assessments
  • High levels of resident involvement as demonstrated by participation rates
  • Positive results in resident and family satisfaction evaluations
  • Effective management of departmental budgets
  • Successful recruitment and retention of engagement personnel
Key Responsibilities:
  • Recruit, mentor, and lead a high-performing team of engagement coordinators and assistants through effective hiring and training practices
  • Design, implement, and manage a comprehensive engagement program in line with Cedar Ranch guidelines to meet the needs of all residents, collaborating with the Executive Director and management team as necessary
  • Maintain current Resident Social Profiles for all individuals
  • Develop and support a volunteer team through efficient recruitment and training
  • Ensure open communication with families regarding the engagement levels and quality of participation of their loved ones, adhering to privacy and HIPAA regulations
  • Foster excellent communication and a collaborative relationship with other department heads, colleagues, the Executive Director, and corporate partners
  • Demonstrate proficiency with the community's data management systems and computer applications
  • Assist the Executive Director and other department heads in upholding departmental compliance standards
  • Fulfill rotating managerial duties during scheduled weekends
  • Perform other related tasks as assigned
Qualifications:
  • Bachelor's degree or a minimum of 3 years of experience working with seniors
  • At least 1 year of experience with seniors experiencing memory loss
  • A minimum of 1 year of supervisory experience
  • Understanding of the social and emotional needs of seniors
  • Comprehensive knowledge of dementia and its impact on cognitive abilities
  • Basic proficiency in computer systems, particularly Outlook and Word
  • Valid driver's license with a clean driving record; capability to operate community vehicles
  • Adherence to community-wide job standards