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Resident Service Coordinator

2 months ago


San Antonio, Texas, United States Cesar Chavez Foundation Full time
Job Opportunity

We are seeking a dedicated and compassionate individual to join our team as a Resident Service Coordinator. In this unique and rewarding role, you will have the opportunity to inspire and mentor children in our afterschool program while also working with our residents of all ages to connect them to valuable resources and services.

About the Role

The Resident Service Coordinator will be responsible for implementing and supervising the After School Program, Senior Services, Resident Services, and related activities to ensure their success and impact. This entry-level, full-time position works with elementary ages and senior (55+) residents, with time equally divided between both populations.

Key Responsibilities

  • Uphold Ethical Standards: Maintain all ethical practices of the Cesar Chavez Foundation by serving the community with character, integrity, dignity, and professionalism.
  • Program Management: Oversee and provide the Si Se Puede Community Center's Programs, including the Afterschool Program, Senior Services, Resident Social Services, and ensuring compliance with site requirements.
  • Program Administration: Prepare lesson plans, prepare materials, document participation, manage petty cash, and conduct daily program overviews.
  • Behavior and Safety: Enforce programs' behavior policies and safety procedures, including reporting child, adult, and elder abuse and neglect according to state law.
  • Communication: Create and distribute monthly newsletters, calendars, and flyers for events and resources. Outreach to partnerships and residents of the community also required.
  • Engagement: Foster a friendly and welcoming environment for members and visitors.
  • Record Keeping: Maintain accurate record keeping and document retention systems, and compile comprehensive reports.
  • Confidentiality: Protect the confidentiality of sensitive information at all times.
  • Collaboration: Maintain effective working relationships with employees, participants, and community partners, actively contributing to resident stability. Partners like Toys for Tots who help bring a joyful Christmas to the children in the Community.
  • Contribution: Coordinate and distribute donations amongst the elderly, such as food, in-kind, holiday, and everyday essentials.

Requirements

  • Education: At least 12 units of college credit from a two-year accredited college or related experience in Early Childcare, Youth Development, or Community Services. (ROP certificate or similar accepted).
  • Language Skills: Preferably bilingual (Spanish).
  • Technical Skills: Knowledge of MS Office (Word/Excel), Adobe, and Canva is highly recommended.
  • Work Environment: Ability to work independently and effectively in a fast-paced environment.
  • Background Check: Must pass Live Scan fingerprinting/background check.
  • Health Requirements: Provide proof of a negative TB test result taken within the last 1 year.
  • Availability: Available Monday – Friday, 8 hours a day (9:30 AM- 6:30 PM).
  • Location: Position requires on-site work at two separate Community Centers.
  • Driver's License: Valid Driver's License with an acceptable driving record.
  • Certification: Must be First Aid/CPR/AED certified (or obtain within 30 days) and maintain these certifications.
  • Physical Requirements: Ability to lift and carry heavy objects as needed for transportation, setup, and conducting activities. Frequently required to stand and walk and occasionally required to stoop, kneel, and/or move up to 35 pounds.
  • Bonus: Previous experience working with the senior population, though not required.

Abilities

  • Teamwork: Work effectively in a collaborative environment, respecting and valuing diverse perspectives and contributions.
  • Cultural Competence: Function effectively in a diverse environment with multiple perspectives and challenging needs.
  • Partnership Building: Develop partnerships to ensure all site and program requirements are met.
  • Client Support: Work with individuals facing mental health, disabilities, substance abuse, legal, and financial challenges.
  • Flexibility: Ability to work evenings and weekends as necessary.

Benefits

  • Historical Significance: Join a movement founded by Cesar E. Chavez and be part of a legacy of community empowerment.
  • Experience: Gain valuable case management experience in a unique, non-traditional environment.
  • Impact: Improve residents' daily lives by inspiring and transforming your community.
  • Reimbursement: Fees for Live Scan fingerprinting/background check and TB test (if needed) will be reimbursed.
  • Company-Paid Insurance: Health, dental, and vision.
  • Paid Time Off: Holiday pay and vacation.
  • Additional: Retirement and 401k