Patient Access Coordinator
4 days ago
PeaceHealth is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.
Key Responsibilities- Pre-Registration and Registration: Accurately collect and verify patient demographic and financial information, ensuring timely and efficient registration processes.
- Insurance Verification and Pre-Certification: Verify patient insurance coverage and obtain necessary pre-authorizations and referrals to ensure smooth patient access.
- Customer Service: Respond to patient inquiries and provide exceptional customer service, ensuring a positive experience for our patients.
- Departmental Coverage: Assist with departmental coverage as needed, ensuring continuity of patient care.
- Appointment Scheduling: Manage daily appointment schedules, including reminder calls and referrals.
- Transportation: Transport patients as needed, utilizing escort or wheeled transport equipment.
- Experience: Minimum of 1 year of medical office or related customer service experience.
- Skills: Strong background in customer service, excellent time management skills, and good interpersonal skills.
- Education: High school diploma or equivalent required.
At PeaceHealth, we are committed to the overall wellbeing of our caregivers. We offer a competitive and comprehensive total rewards package, including:
- Full medical, dental, and vision coverage
- 403b retirement plan with employer base and matching contributions
- Paid time off
- Employer-paid life and disability insurance
- Tuition and continuing education reimbursement
- Wellness benefits
- Expanded EAP and mental health program
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