Patient Access Coordinator

4 days ago


Springfield, United States PeaceHealth Full time
Job Summary

PeaceHealth is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.

Key Responsibilities
  • Pre-Registration and Registration: Accurately collect and verify patient demographic and financial information, ensuring timely and efficient registration processes.
  • Insurance Verification and Pre-Certification: Verify patient insurance coverage and obtain necessary pre-authorizations and referrals to ensure smooth patient access.
  • Customer Service: Respond to patient inquiries and provide exceptional customer service, ensuring a positive experience for our patients.
  • Departmental Coverage: Assist with departmental coverage as needed, ensuring continuity of patient care.
  • Appointment Scheduling: Manage daily appointment schedules, including reminder calls and referrals.
  • Transportation: Transport patients as needed, utilizing escort or wheeled transport equipment.
Requirements
  • Experience: Minimum of 1 year of medical office or related customer service experience.
  • Skills: Strong background in customer service, excellent time management skills, and good interpersonal skills.
  • Education: High school diploma or equivalent required.
What We Offer

At PeaceHealth, we are committed to the overall wellbeing of our caregivers. We offer a competitive and comprehensive total rewards package, including:

  • Full medical, dental, and vision coverage
  • 403b retirement plan with employer base and matching contributions
  • Paid time off
  • Employer-paid life and disability insurance
  • Tuition and continuing education reimbursement
  • Wellness benefits
  • Expanded EAP and mental health program


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