Patient Access Coordinator

2 weeks ago


Springfield, United States McKenzie-Willamette Medical Center Full time

Hourly Base Rate:
$ $27.52


Shift:
NOC Wednesday- Saturday- 12 hour shifts


Hours Per Week: 40

Job Overview: Under the direct supervision of the Lead Patient Access Clerk, this role encompasses a variety of essential functions related to patient registration, admissions, and financial services. The incumbent will conduct interviews to initiate patient accounts, ensuring a thorough evaluation of information to facilitate the appropriate categorization of patient types, hospital service codes, diagnoses, necessary tests, and procedures, as well as determining medical necessity and urgency.

Key Responsibilities:
1. Assess and secure necessary documentation based on medical and financial criteria.
2. Ensure rapid reimbursement by collecting pertinent information.
3. Initiate collection processes by requesting co-payments, deposits, and anticipated balances.
4. Educate patients regarding medical necessity requirements.
5. Manage and document the acceptance of various payment methods, including cash, checks, and credit cards.
6. Serve as a liaison between patients, visitors, and healthcare providers regarding treatment authorizations.
7. Provide information and address inquiries related to consent for treatment, assignment of benefits, financial responsibilities, record releases, patient rights, and advanced directives.
8. Maintain accurate documentation, including patient medical records, logs, and schedules, in both written and electronic formats.
9. Identify and respond to all code phone and wall alarm activations.

Educational Requirements: High School diploma or equivalent.

Qualifications: Typing speed of 40+ wpm. Proficient computer skills are essential. Familiarity with medical terminology is strongly preferred. Previous experience in a medical environment is advantageous.

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