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Patient Access Coordinator

2 months ago

Springfield, Missouri, United States Medix Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Medix. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.

Key Responsibilities
  • Registration and Scheduling: Accurately register patients and schedule appointments for multiple facilities and ancillary departments.
  • Insurance Verification: Verify insurance eligibility using online systems and obtain authorization based on payer-specific criteria.
  • Forms and Documents: Collect and enter payments, complete required patient forms, and scan and index forms as needed.
  • Communication: Communicate appointment information accurately and efficiently to patients and healthcare providers.
  • Problem-Solving: Analyze and resolve problems that may arise during the patient registration process.
  • Confidentiality: Maintain confidentiality in all verbal, written, and electronic communication.
  • Process Improvement: Identify opportunities for process improvement and implement changes as needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a healthcare setting, preferably in patient access or registration.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.