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Springfield, Massachusetts, United States Trinity Health Full timeJob SummaryThe Patient Access Representative plays a vital role in ensuring seamless patient registration and admission processes at Mercy Medical Center, part of Trinity Health Of New England.Key ResponsibilitiesVerify patient insurance requirements and obtain necessary informationCollect upfront payments, co-pays, and deductiblesAccurately enter...
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Patient Access Coordinator
1 week ago
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Patient Access Coordinator
2 months ago
The Patient Access Representative is a critical member of our healthcare team, serving as the first point of contact for patients and families. This role requires exceptional customer service skills, compassion, and attention to detail to ensure a seamless patient experience.
Key Responsibilities- Facilitate patient registration, scheduling, and benefit verification
- Ensure accurate and timely completion of patient data and records
- Communicate effectively with patients, physicians, and hospital staff
- Maintain knowledge of insurance carriers, Medicare guidelines, and regulatory requirements
- 1-3 years of clerical experience preferred
- Experience with medical terminology and insurance plans a plus
- High School diploma required; some college education helpful
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and meet deadlines
Mercy is committed to providing a supportive and collaborative work environment. As a Patient Access Representative, you will have opportunities to grow and develop your skills, while making a meaningful contribution to our mission of delivering compassionate care.