Patient Access Coordinator

2 weeks ago


Springfield, Ohio, United States Dayton Children's Full time

Position Overview:

The Patient Access Coordinator plays a crucial role in ensuring seamless interactions between patients and healthcare services. This position is essential for managing the financial aspects of patient care and providing exceptional customer service.

Key Responsibilities:

  • Appointment Scheduling: Efficiently manage and coordinate patient appointments.
  • Registration: Accurately register patients and maintain up-to-date records.
  • Insurance Verification: Confirm patient insurance details to facilitate smooth billing processes.
  • Data Entry: Enter and maintain accurate patient information in the system.
  • Patient Relations: Foster positive relationships with patients and their families, ensuring satisfaction and trust.
  • Payment Collection: Handle payment processes and ensure financial transactions are completed accurately.

Education and Qualifications:

Minimum educational requirement includes a GED or High School diploma. Relevant experience in patient access or customer service is preferred.

Core Values:

At Dayton Children's, we prioritize:

  • Safety: Ensuring a safe environment for patients and staff.
  • Ownership: Taking responsibility for patient care and hospital operations.
  • Collaboration: Working together to provide the best care for children and families.
  • Innovation: Continuously seeking ways to improve our services.
  • Equity: Creating an inclusive environment for all individuals.

Dayton Children's is committed to fostering a diverse workforce and is an Equal Opportunity Employer. We value the unique contributions of every individual and strive to create a welcoming environment for all.



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