Front Desk Representative
7 days ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and ensuring a positive experience for our members and guests.
Key Responsibilities- Customer Service: Provide professional and courteous service to our members and guests, responding to inquiries and resolving concerns in a timely and effective manner.
- Transaction Processing: Process student registrations, sales, and other transactions accurately and efficiently, ensuring that all necessary documentation is completed and filed properly.
- Front Desk Operations: Maintain the cleanliness and organization of the front desk area, including the reception desk, waiting area, and surrounding spaces.
- Communication: Communicate effectively with members, guests, and staff, both verbally and in writing, to ensure that all needs are met and expectations are exceeded.
- Team Collaboration: Work collaboratively with other front desk staff, management, and instructors to ensure seamless operations and a positive experience for our members and guests.
- Education: High school diploma or equivalent required; some college preferred.
- Experience: Two years of previous customer service and/or administrative office experience required.
- Skills: Intermediate level computer skills, including Microsoft Office and other software systems; excellent communication and interpersonal skills; ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
As a Front Desk Representative at Goldfish Swim School, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our members and guests. We offer a competitive salary, opportunities for professional growth and development, and a fun and rewarding work environment.
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Front Desk Coordinator
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