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Canton, Ohio, United States Belden Village Nursing and Rehabilitation Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Belden Village Nursing and Rehabilitation. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our residents, families, and visitors.

Key Responsibilities
  • Front Desk Operations: Greet and welcome visitors, residents, and families in a professional and courteous manner.
  • Communication: Answer and direct phone calls, respond to inquiries, and provide information to residents, families, and visitors.
  • Administrative Support: Maintain accurate records, files, and databases, and perform various administrative tasks as assigned.
  • Security and Safety: Monitor and maintain the security and safety of our facility, including the reception area and surrounding areas.
  • Team Collaboration: Work collaboratively with our nursing and rehabilitation teams to ensure seamless communication and support.
Requirements
  • Education: High school diploma or equivalent required.
  • Language: Must be able to read, write, speak, and understand the English language.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Technical Skills: Proficient in basic computer software and hardware, including Microsoft Office and data entry systems.
  • Work Environment: Ability to work in a fast-paced, dynamic environment with frequent interruptions and changing priorities.