Front Desk Associate

1 week ago


Canton, Ohio, United States YMCA of Central Stark County Full time
Job Summary

This position supports the work of the YMCA of Central Stark County, a leading nonprofit organization dedicated to strengthening community through youth development, healthy living, and social responsibility.

Key Responsibilities:

  • Deliver exceptional service to all members, guests, and program participants, responding to their needs and concerns.
  • Promote membership and programs provided by the YMCA, fostering a positive and inclusive environment.
  • Build relationships with community members, connecting them to the YMCA's mission and services.
  • Handle and resolve member concerns, providing timely and effective solutions.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Eagerness to welcome, connect, and engage with diverse groups of people.
  • Strong listening and problem-solving skills, with the ability to empathize and relate effectively to others.
  • Previous customer service, sales, or related experience, with a strong understanding of sales principles and techniques.
  • Solid computer skills and Microsoft Office experience, with the ability to learn new software and systems.

Working Conditions:

  • Varied weekday and weekend shifts, with a minimum of 2 weekday shifts required plus weekends.
  • Approximately 15-20 total hours per week, with flexibility to adapt to changing business needs.


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