Computer Support Specialist
7 days ago
About the Role
InGenesis is seeking a skilled Computer Support Specialist to join our team. As a key member of our client's Office of General Services (OGS) Administrative Services, you will provide technical support and handle various tasks within the department.
Key Responsibilities
- Elicit, analyze, specify, and validate the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the software lifecycle.
- Apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications.
- Review system requirements and track quality assurance metrics.
Requirements
- Sound experience in business/systems analysis.
- Experience collaborating cross-functionally with different business stakeholders, clients, and teams.
- Strong expertise in technical documentation, such as data flow diagrams, use cases, functional specifications, high-level design, etc.
- Excellent interpersonal and communication skills.
- Analytical skills.
- Proven ability to understand business ideas/problems and develop technology solutions to enable/solve business ideas/problems.
- Ability to understand customer needs and perform sound business analysis work.
- Ability to comprehend and translate business requirements into technical specifications.
- Experience in developing software requirements specification (SRS).
- Familiarity with JIRA and GITHUB.
- Working knowledge of Microsoft Windows, Linux operating systems.
- Education: Bachelor's Degree.
About InGenesis
InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. We are dedicated to placing people in positions that preserve life, improve lives, and inspire others. Our team is passionate about creating innovative solutions and delivering superior service to our clients.
EEOC Statement
InGenesis is proud to be an affirmative action employer and is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by visiting our website.
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