Merchandise Flow Support Associate

2 weeks ago

Skokie, Illinois, United States Macys Full time
About Macy's
Macy's has proudly served as America's Department Store for over 160 years, offering customers a unique blend of fashion, value, and celebration. Our commitment to community engagement is as strong as our dedication to providing an exceptional shopping experience.

The essence of Macy's comes to life in our stores, where our dedicated colleagues deliver outstanding customer service, create memorable shopping experiences, and drive sales results. A position in our stores—whether seasonal, part-time, or full-time—offers an excellent opportunity to explore the retail industry. Many of our top executives began their careers as part-time retail associates, highlighting the potential for growth and development within Macy's.

Job Overview
The Vendor Stock Support Associate is tasked with managing all functions related to the flow of new merchandise from a specific vendor. This role includes various vendor-specific operational responsibilities as required.

Key Responsibilities
  • Prioritize customer satisfaction above all else.
  • Execute general shipment processing tasks in line with productivity standards and timelines, ensuring the store is ready for customers.
  • Organize merchandise by hanging or folding items and preparing them for the sales floor.
  • Assist the Omni Operations Manager with the movement of fixtures and merchandise for new products, seasonal changes, and clearance events.
  • Support the replenishment of stock on the sales floor.
  • Maintain an organized and clean stockroom environment.
  • Process damaged items, transfers, and returns to vendors.
  • Uphold high standards of customer readiness by ensuring a clean and easy-to-navigate store.
  • Follow protocols related to shortage prevention and receiving functions.
  • Adhere to all safety and security policies and procedures.
  • Execute shortage prevention initiatives effectively.
  • Perform additional vendor-specific duties as required.
  • Complete other assigned tasks as necessary.
  • Demonstrate regular, dependable attendance and punctuality.
Qualifications
  • High School diploma or equivalent preferred.
  • At least 1 year of experience in merchandising or retail.
  • Effective communication skills for interacting with customers, peers, and management.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to use a calculator.
  • Self-motivated with the ability to work independently and collaboratively as part of a team.
  • Strong organizational skills and attention to detail.
  • Ability to complete projects in a timely manner.
  • Comfortable using RF equipment.
  • Flexible availability to work retail hours, including days, evenings, weekends, and holidays.
Physical Requirements
  • This role involves significant lifting and constant movement, including standing for extended periods.
  • Must be able to lift at least 30 lbs.
  • May require bending, kneeling, crouching, and climbing ladders.
  • May involve reaching above eye level.
  • Requires close vision, color vision, depth perception, and focus adjustment.
This position may offer performance-based incentives and benefits, including 401k, medical, vision, dental, life, and disability insurance options, along with paid time off and holidays. Eligibility requirements may apply based on job level and length of employment.

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