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Vendor Merchandise Support Specialist
2 months ago
Macy's has proudly served as America's Department Store for over 160 years, recognized for our commitment to fashion, value, and community engagement. Our store colleagues are the heartbeat of Macy's, delivering exceptional customer service and creating memorable shopping experiences that drive sales success. A position within our stores—whether seasonal, part-time, or full-time—offers a unique opportunity to delve into the retail industry. Many of our top executives began their careers as part-time retail associates, making our store roles ideal for relationship building, teamwork, and leadership development.
Job Overview
The Vendor Stock Support Associate is tasked with managing all activities related to the influx of new merchandise from specific vendors. This role encompasses various vendor-specific operational responsibilities as required.
Key Responsibilities
- Prioritize customer satisfaction above all else.
- Execute general shipment processing tasks in line with productivity standards and timelines, ensuring the sales floor is ready.
- Organize merchandise by hanging or folding items and placing them on racks for display.
- Assist the Omni Operations Manager with the relocation of fixtures and merchandise for new products, seasonal transitions, and clearance events.
- Support the replenishment of stock on the sales floor.
- Maintain an organized and clean stockroom environment.
- Handle damaged goods, transfers, and returns to vendors.
- Uphold high standards of customer readiness by ensuring a tidy and accessible store environment.
- Adhere to shortage prevention protocols related to receiving functions.
- Follow all safety and security policies and procedures.
- Execute shortage prevention initiatives effectively.
- Perform additional vendor-specific tasks as necessary.
- Complete other assigned duties as required.
- Demonstrate regular, reliable attendance and punctuality.
- High School diploma or equivalent preferred.
- At least 1 year of experience in merchandising or retail.
- Strong communication skills to effectively convey information to customers, peers, and management.
- Basic mathematical skills including addition, subtraction, multiplication, and division.
- Proficient in using a calculator.
- Self-motivated, capable of working independently as well as collaboratively within a team, with strong time management abilities.
- Excellent organizational skills with a keen attention to detail.
- Ability to follow through on tasks in a timely manner.
- Comfortable using RF equipment.
- Flexible scheduling availability for retail hours, including days, evenings, weekends, and holidays.
- This role involves significant lifting and constant movement, requiring the ability to stand for extended periods.
- Must be able to lift a minimum of 30 lbs.
- May require bending, kneeling, crouching, and climbing ladders.
- Ability to reach above eye level is necessary.
- Involves close vision, color vision, depth perception, and focus adjustment.