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Holiday Operations Associate
2 months ago
At Macy's, Inc., we are dedicated to fostering a diverse and inclusive workplace where every individual is valued. Our mission is to create a brighter future through representation and respect for all.
Position Overview
As a Holiday Operations Associate, you will play a crucial role in ensuring our customers have a magical shopping experience during the festive season. Your responsibilities will include:
- Managing the flow of merchandise into and out of our retail locations.
- Assisting with the unloading and processing of inventory.
- Picking, packing, and shipping customer orders efficiently.
Collaboration with fellow team members is essential to meet departmental goals while maintaining a positive atmosphere. Customer satisfaction is our priority, and you will be expected to greet and assist shoppers as needed.
What We Offer
We provide a dynamic and enjoyable work environment, including:
- An inclusive culture that encourages growth and creativity.
- Generous employee discounts at Macy's and Bloomingdale's.
- Access to earned wages at any time, without waiting for payday.
- Resources for mental health and financial literacy through our Employee Assistance Program.
- Opportunities for potential year-round employment.
Your Responsibilities
In this role, you will:
- Warmly greet customers and guide them to the appropriate departments.
- Unload and unpack merchandise, ensuring a clean and organized receiving area.
- Sort and label items while adhering to productivity standards.
- Ensure promotional signage is accurate and current.
- Assist with product placement and seasonal changes on the sales floor.
- Process online orders and curbside pickups efficiently.
- Work collaboratively with team members to achieve shared goals.
Who You Are
You are committed to upholding Macy's values of diversity, inclusion, and respect. You possess:
- Flexible availability, including days, evenings, weekends, and holidays.
- Strong communication skills to engage with diverse customers and colleagues.
- A proactive attitude, adapting quickly to changing customer needs.
- Resourcefulness and the ability to manage shifting priorities.
- No prior education or experience is required.
Physical Requirements
This position involves:
- Prolonged periods of standing and walking throughout the store.
- Frequent use of computers and handheld devices.
- Physical tasks including lifting items up to 50 lbs.
About Macy's
Join us at Macy's, where we are focused on creating memorable experiences for our customers, whether they shop online or in-store. Explore opportunities in various areas such as Sales, Merchandise, Operations, and Customer Service, and make a meaningful impact on our team and customers.
