Current jobs related to Logistics Customer Support Associate - Skokie, Illinois - Amazon Services LLC

  • Logistics and Fulfillment Associate

    1 month ago

    Skokie, Illinois, United States Bloomingdale's Full time

    About Bloomingdale'sBloomingdale's is a fashion retailer that makes personal style fun and accessible. Our mission is to inspire customers to express their creativity through fashion. We strive to create a unique and inclusive work environment where colleagues can thrive and grow.Job OverviewA Logistics and Fulfillment Professional plays a critical role in...

  • Customer Support Associate

    2 months ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    Benefits:401(k) matchingCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offVision insuranceClient Service AssociateWorthy Insurance Group is in search of a Client Service Associate to enhance our Service Department. This role is ideal for individuals with a background in customer service...

  • Logistics Import Specialist

    4 weeks ago

    Skokie, Illinois, United States The LaSalle Group Full time

    Job Title: Ocean/Air Import SpecialistOur client, a leading logistics solution provider, is seeking a skilled Ocean/Air Import Specialist to contribute to their mission of delivering efficient and reliable transportation and supply chain solutions worldwide.Responsibilities:Experience in the import (ocean or air) spaceCommunicate with customers, vendors,...

  • Warehouse Logistics Specialist

    2 weeks ago

    Skokie, Illinois, United States Visual Comfort Full time

    Job SummaryWe are seeking a skilled Warehouse Logistics Specialist to join our team at Visual Comfort. As a key member of our operations team, you will be responsible for ensuring the efficient receipt, storage, and distribution of materials and products.Key ResponsibilitiesCoordinate the receipt and storage of incoming materials and productsManage inventory...

  • Logistics Coordinator

    2 weeks ago

    Skokie, Illinois, United States RoofingSource Full time

    Job OverviewRoofingSource is seeking a highly motivated and organized Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in supporting our Field Advisors and ensuring the success of our clients.Key Responsibilities:Supporting Field Advisors in managing their territories to achieve peak performanceCollaborating with...

  • Logistics Import Specialist

    3 days ago

    Skokie, Illinois, United States LaSalle Network Full time

    Logistics Import SpecialistWe are seeking a skilled Logistics Import Specialist to contribute to our mission of delivering efficient and reliable transportation and supply chain solutions to our clients worldwide.Responsibilities:Experience in the import (ocean or air) spaceCommunicate with customers, vendors, Import or Export related authorities and...

  • Global Logistics Manager

    3 days ago

    Skokie, Illinois, United States The LaSalle Group Full time

    We are seeking a dynamic and detail-oriented individual to contribute to our mission of providing top-notch logistics services. The successful candidate will be responsible for managing the global logistics in the air export/import space, communicating with customers, vendors, and authorities, and managing business, creating new business as part of the sales...

  • Logistics Coordinator

    4 weeks ago

    Skokie, Illinois, United States RoofingSource Full time

    Job OverviewWe are seeking a highly motivated and organized Service Coordinator to join our team at RoofingSource. As a Service Coordinator, you will play a critical role in supporting our Field Advisors and ensuring the efficient delivery of services to our clients.Key Responsibilities:Support and assist in the management of Field Advisors' territories to...

  • Import Logistics Specialist

    2 weeks ago

    Skokie, Illinois, United States LaSalle Network Full time

    Job Title: Ocean/Air Import SpecialistLaSalle Network is seeking a highly skilled Ocean/Air Import Specialist to join their team. As a key member of the logistics team, you will be responsible for coordinating the import of goods from around the world.Responsibilities:Coordinate with customers, vendors, and import/export authorities to ensure smooth import...

  • Logistics Import Specialist

    4 weeks ago

    Skokie, Illinois, United States LaSalle Network Full time

    LaSalle Network is seeking a highly skilled Ocean/Air Import Specialist to join their team. As a key member of the logistics team, you will be responsible for coordinating the importation of goods from around the world.Responsibilities:Coordinate with customers, vendors, and import/export authorities to ensure smooth importation of goodsDevelop and implement...

  • Logistics Import Specialist

    1 month ago

    Skokie, Illinois, United States The LaSalle Group Full time

    Job Title: Ocean/Air Import SpecialistOur client, a leading logistics solution provider, is seeking a skilled Ocean/Air Import Specialist to contribute to their mission of delivering efficient and reliable transportation and supply chain solutions worldwide.Responsibilities:Experience in the import (ocean or air) spaceCommunicate with customers, vendors, and...

  • Dialysis Technician

    1 week ago

    Skokie, Illinois, United States HealthCare Support Full time

    Job Title: Dialysis Technician - Travel Healthcare SupportJob Summary:Healthcare Support is seeking a Travel Dialysis Technician to fill an opening in a healthcare facility. The successful candidate will have a strong background in dialysis and be able to work independently with minimal supervision.Responsibilities:- Provide dialysis treatment to patients-...

  • Delivery Driver Assistant

    2 weeks ago

    Skokie, Illinois, United States AccuSwift Logistics, LLC Full time

    Job Title: Delivery Driver HelperWe are seeking reliable and highly motivated individuals to join our team as Delivery Driver Helpers at AccuSwift Logistics, LLC.About the CompanyAccuSwift Logistics, LLC is an Amazon Delivery Service Partner, dedicated to delivering Amazon's packages to their customers. We prioritize health and safety, taking recommended...

  • Retail Sales and Store Support Associate

    2 months ago

    Skokie, Illinois, United States Jewel-Osco Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Store Support Associate at Jewel-Osco. As a key member of our store team, you will be responsible for providing exceptional customer service and supporting the sales process.Key Responsibilities:Interact with customers in a friendly and...

  • Medical Support Associate

    4 days ago

    Skokie, Illinois, United States NorthShore University HealthSystem Full time

    Job Summary:We are seeking a highly skilled Medical Support Associate to join our team at NorthShore University HealthSystem. As a Medical Support Associate, you will play a vital role in providing administrative support to our physicians and patients. Your primary responsibilities will include answering phones, scheduling appointments, collecting...

  • Sales Associate

    2 months ago

    Skokie, Illinois, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop genuine relationships with customers to understand their needs and...

  • Seasonal Sales Associate

    2 days ago

    Skokie, Illinois, United States Levi Strauss & Co. Full time

    About the RoleWe're looking for a Seasonal Sales Associate to support our store operations during peak periods. As a key member of our team, you'll be responsible for maintaining store appearance, providing excellent customer service, and assisting with sales transactions.Key ResponsibilitiesSupport store productivity during peak periodsProvide basic...

  • Seasonal Sales Associate

    3 weeks ago

    Skokie, Illinois, United States pacsun Full time

    About PacsunPacsun is a leading retailer of fashion-forward clothing and accessories for young adults. Our mission is to deliver an exceptional customer experience and provide a platform for our team members to grow and develop their skills.Job SummaryWe are seeking a Seasonal Sales Associate to join our team at Pacsun. As a Seasonal Sales Associate, you...

  • Medical Support Associate

    3 days ago

    Skokie, Illinois, United States NorthShore PC Service Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Support Associate to join our team. As a Medical Support Associate, you will play a vital role in providing administrative support to our physicians and patients. Your primary responsibilities will include answering phones, scheduling appointments, collecting co-payments, and...

  • Customer Service Representative

    2 weeks ago

    Skokie, Illinois, United States AMMEGA Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our Ammeraal Beltech team. As a key member of our operations team, you will be responsible for managing customer accounts, providing technical support, and driving sales growth.Key ResponsibilitiesManage customer relationships through proactive and reactive communication,...

Logistics Customer Support Associate

2 months ago

Skokie, Illinois, United States Amazon Services LLC Full time

About Amazon Services LLC
At Amazon, we are dedicated to being the most customer-focused organization on the planet. Our aim is to exceed expectations by continuously innovating and providing exceptional customer support as we enhance our logistics offerings and services.

Role Overview
As a Logistics Customer Support Associate, you will play a vital role in enhancing the customer experience by delivering real-time, hands-on assistance at our delivery stations. Your efforts will ensure that customers receive their packages promptly and as promised.

Key Responsibilities
In this position, you will be tasked with:

  • Engaging with customers directly, both in-person and through various communication channels.
  • Understanding and prioritizing customer needs with empathy.
  • Upholding company values and treating every customer with respect.
  • Resolving customer issues and managing expectations effectively.
  • Accurately addressing customer inquiries and concerns.
  • Providing clear and grammatically correct written responses to customer issues.
  • Applying logical reasoning and sound judgment to achieve the best outcomes for customers.
  • Making prompt and effective decisions on behalf of the customer.
  • Maintaining a flexible full-time schedule (40+ hours per week).

Physical Requirements
Performing the following tasks, with or without reasonable accommodation:

  • Lift, carry, push, and pull items weighing up to 49 pounds.
  • Engage in frequent physical activities such as pushing, pulling, squatting, bending, and reaching.
  • Stand and walk for shifts lasting up to 12 hours.
  • Work in environments with varying noise levels.
  • Adapt to temperature variations due to external weather conditions.

A Day in the Life
You will be stationed at one of our last-mile delivery centers, where Amazon's leading logistics system operates. As orders are processed and dispatched, you will coordinate with warehouse staff, delivery partners, and customers to provide guidance and support.

When customers need to adjust their delivery schedules, you will communicate with our delivery partners to facilitate these changes. If you identify any delivery issues, you will take immediate action to resolve them, ensuring a positive experience for our customers.

About the Team
Our mission is to be the most customer-centric company on Earth, and our Customer Service team plays a crucial role in achieving this goal. We are an inclusive team that values our employees, empowering them to focus on customer satisfaction.

Our objective is to minimize customer effort and provide efficient solutions. We support self-service channels to offer expert insights into complex customer issues.

Within Customer Service, there are opportunities for growth in process improvement, customer experience, data analysis, and customer retention. We are always seeking talented individuals to enhance Amazon's customer service.

Basic Qualifications

  • High School diploma or equivalent.
  • Prior experience in customer service.
  • Ability to prioritize tasks effectively for optimal efficiency.
  • Familiarity with Windows Operating Systems and Microsoft Outlook.
  • Experience with various web browsers and database searching.

Preferred Qualifications

  • Bachelor's Degree or equivalent work experience.
  • Strong verbal and written communication skills.
  • Experience in performance metrics and developing key performance indicators.
  • Background in merchandising or brand ambassador roles for recognized consumer brands.