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Vendor Stock Support Specialist
2 months ago
Macy's has been a cornerstone of American retail for over 160 years, celebrated for its commitment to fashion, value, and community engagement. Our stores are where the magic happens, thanks to our dedicated colleagues who deliver exceptional customer service and create unforgettable shopping experiences. Whether you're looking for a seasonal, part-time, or full-time role, a position at Macy's is an excellent opportunity to delve into the retail world. Many of our top executives began their careers as part-time associates, showcasing the potential for growth and development within our organization.
Job Overview
The Vendor Stock Support Associate plays a crucial role in managing the flow of new merchandise from brand-specific vendors. This position encompasses various operational tasks tailored to vendor requirements.
Key Responsibilities
- Prioritize customer satisfaction in all activities.
- Execute general shipment processing tasks in line with productivity standards and timelines, ensuring the store is ready for customers.
- Prepare merchandise by hanging or folding items and organizing them for display on the sales floor.
- Assist the Omni Operations Manager with the movement of fixtures and merchandise for new product launches, seasonal transitions, and clearance events.
- Support the replenishment of stock on the sales floor.
- Maintain an organized and clean stockroom environment.
- Handle damaged items, transfers, and returns to vendors.
- Uphold high standards of cleanliness and organization to ensure a pleasant shopping environment.
- Follow protocols for shortage prevention related to receiving processes.
- Adhere to all safety and security guidelines.
- Execute shortage prevention initiatives effectively.
- Perform additional vendor-specific tasks as required.
- Complete other assigned duties as necessary.
- Demonstrate regular and reliable attendance.
- High School diploma or equivalent preferred.
- At least 1 year of experience in merchandising or retail.
- Strong communication skills to effectively interact with customers and team members.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to operate a calculator.
- Self-motivated with the ability to work independently and collaboratively within a team.
- Excellent organizational skills and attention to detail.
- Ability to complete projects in a timely manner.
- Comfortable using RF equipment.
- Flexible availability to work retail hours, including days, evenings, weekends, and holidays.
- This role involves significant lifting and constant movement.
- Must be able to stand for extended periods, at least two consecutive hours.
- Ability to lift a minimum of 30 lbs.
- May require bending, kneeling, crouching, and climbing ladders.
- May involve reaching above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.