Retail Sales Associate
4 days ago
We are seeking a highly skilled and customer-focused Sales Associate to join our Fine Jewelry team at Macy's. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth in our Fine Jewelry and Watch Complex.
Key Responsibilities:
- Engage with customers to understand their needs and preferences, and provide personalized recommendations to enhance their shopping experience.
- Develop and maintain a thorough knowledge of our Fine Jewelry and Watch products, including features, benefits, and pricing.
- Utilize point-of-sale technology and applications to assist in selling and fulfilling customer orders.
- Participate in ongoing product knowledge training and stay up-to-date on new products and promotions.
- Collaborate with colleagues to achieve sales goals and drive business results.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Maintain a clean and organized store environment, adhering to company standards and policies.
Requirements:
- 1-2 years of sales experience in a retail environment.
- Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
- Ability to work in a fast-paced environment, meeting sales goals and deadlines.
- Flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.
- High school diploma or equivalent required.
What We Offer:
- A competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- A generous merchandise discount program.
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