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Retail Fragrances Sales Associate, Maui

2 months ago

Kahului, Hawaii, United States Macys Full time
About the Role

We are seeking a highly motivated and customer-focused Fragrance Sales Associate to join our team at Macy's. As a key member of our sales team, you will be responsible for providing exceptional customer service, demonstrating and selling fragrances and related beauty items, and contributing to the success of the department by achieving personal sales goals.

Key Responsibilities
  • Customer Service: Acknowledge customers in a friendly and helpful manner, determine customer needs based on their preferences, and explain and demonstrate the use of fragrances through actual application.
  • Product Knowledge: Ensure proper presentation, organization, storing, and replenishment of stock, and use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches.
  • Sales and Merchandising: Participate in pre-selling and sales-driving events to maximize sales, merchandise new receipts, process damages, testers, and select merchandise to return to vendors, and use point of sale technology and applications to assist in selling and fulfilling of customer orders.
  • Team Collaboration: Work collaboratively with colleagues in the Beauty area to provide a seamless customer experience and contribute to the success of the department.
Requirements
  • Experience: At least 1 year of customer service or selling experience required.
  • Skills: Strong interpersonal skills, ability to share information with diverse groups of customers and colleagues, and resourceful with the ability to adapt quickly to changing priorities.
  • Availability: Flexible availability, including days, evenings, weekends, and holidays.
About Macy's

Macy's is a leading retail company dedicated to creating exciting and memorable experiences for every customer. We offer a dynamic and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.