Customer Service Cashier
2 weeks ago
Company Overview:
Sonic Automotive is a leading multi-billion dollar Fortune 500 organization, recognized as one of the largest automotive dealership groups in the United States, operating over 100 dealerships across 25 different brands.
Role Summary:
The Service Cashier plays a crucial role in managing financial transactions with precision and efficiency. This position involves assisting customers with payment inquiries, invoices, and other financial matters while ensuring a smooth service appointment scheduling process.
Key Responsibilities:
1. Accurately process cash, credit, and debit transactions for vehicle purchases, parts, and service payments, adhering to dealership policies.
2. Conduct regular cash counts and address any discrepancies.
3. Utilize the dealership's computer system to calculate customer bills.
4. Securely process credit and debit card transactions, confirming account details and issuing receipts promptly.
5. Manage check payments with appropriate documentation and verification.
6. Generate invoices for vehicle sales, service, and parts transactions.
7. Provide cash refunds to customers for approved returns.
8. Collaborate with department managers to stay informed about new products, services, and pricing changes.
9. Assist the service department by answering phone calls and scheduling appointments.
Qualifications:
- Previous experience as a cashier, particularly in appointment setting.
- Familiarity with automotive dealership operations is preferred.
- Basic computer skills and proficiency with office equipment.
- Strong interpersonal and communication abilities.
- Comfortable with basic math and detail-oriented to minimize errors.
- Ability to work independently and as part of a team in a dynamic environment.
- Excellent organizational and time management skills.
Compensation:
$21.00 per hour
Schedule:
Full-time availability required, with shifts between Monday and Saturday, and Sundays off.
Benefits:
- 401k with company match
- Paid Time Off accrual
- Employee discounts on vehicle purchases and leases
- Opportunities for career growth within a Fortune 500 company
All applicants must be authorized to work in the USA and will undergo pre-employment testing, including background checks and drug tests.
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