Customer Service Cashier

2 weeks ago

Santa Clara, California, United States Sonic Automotive Full time
Company Overview

At Stevens Creek BMW, part of the Sonic Automotive family, we provide the resources and support necessary for your professional growth and development.

With over 100 dealerships, we prioritize your success and are committed to your future. Explore a fulfilling career with Sonic Automotive, Inc.

Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the nation, boasting over 120 dealerships across the country...

Join us and experience a cooperative, team-oriented environment with more than 1,000 internal promotions each year.

When you become part of our team, you will benefit from extensive training, competitive pay, and exceptional benefits. Simply put, you will discover the best opportunities in the automotive industry.

Position Overview

Summary

The Service Cashier is tasked with accurately and efficiently managing cash, credit, and debit transactions while assisting customers with payment inquiries, invoices, and other financial matters. This role also involves scheduling service appointments for customers reaching out to the dealership.

Key Responsibilities
  • Process cash transactions for vehicle purchases, parts, and service payments, ensuring accuracy and adherence to dealership policies.
  • Conduct regular cash counts and resolve discrepancies as necessary.
  • Utilize the dealership's computer system to calculate customer bills.
  • Securely process credit and debit card transactions, verifying account details, obtaining necessary authorizations, and issuing receipts promptly.
  • Manage check payments, ensuring proper documentation and verification.
  • Generate and manage invoices for vehicle sales, service, and parts transactions.
  • Issue cash refunds accurately for approved returns.
  • Collaborate with department managers to stay informed about new products, services, and pricing changes.
  • Assist the service department with phone calls to schedule appointments.
Qualifications
  • Ability to multitask while booking and scheduling appointments in-person or via phone.
  • Basic computer proficiency and familiarity with office equipment (copiers, credit card machines, telephones, adding machines).
  • Strong interpersonal and communication skills.
  • Comfortable with basic math calculations and detail-oriented to minimize errors.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent organizational and time management skills.
  • All applicants must be authorized to work in the USA.
  • Applicants must demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug tests, and possess a valid driver’s license.
Preferred Qualifications:
  • Prior experience as a Cashier and in appointment scheduling.
  • Experience in an automotive dealership setting.
Additional Information

Compensation (Hourly):
  • $21.00 / hour
Schedule:
  • FULL TIME
  • Availability required Monday (7:30 AM - 6 PM) to Saturday (7 AM - 6 PM).
  • Sundays off with one additional day off during the week.
Benefits:
  • Medical, dental, and vision insurance.
  • 401k plan with company matching.
  • Accrual of Paid Time Off.
  • Employee discounts on vehicle purchases and leases.
  • Opportunities for career advancement within a Fortune 500 company.
All information will be kept confidential according to EEOC guidelines.

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